The camera view is black after the system is accessed

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The camera view is black after the system is accessed

Problem

The pre-installed Camera app is opened and then the screen is locked. When the user uses Face unlock to access the system, the camera screen is black, as shown in the following figure.

Cause

This is a common issue with Camera.

Solution

If the computer is connected to a network, Camera will be automatically updated. This issue will not occur if Camera is updated to version 2021.105.10.0 or later.

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