Waterproof performance of HUAWEI earbuds and how to get liquid out of the device

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Waterproof performance of HUAWEI earbuds and how to get liquid out of the device

Waterproof levels

The earbuds have been tested in a lab under controlled conditions and can reach the waterproof levels in Table 1.

Table 1. Waterproof levels
Model	Waterproof Level	Scenario Description
FreeArc	Earbuds: IP57 Charging case: not waterproof	It can be splash-proof and used in daily life scenes such as outdoor sports and short-term rain. The product should not be worn in the following scenarios: Any act or activity that immerses equipment in water, such as falling, swimming, diving, etc. Showers, hot springs, saunas (steam rooms) and other activities in high temperature and humidity environments. Water skiing, surfing, motor water sports (such as speedboat, jet ski, etc.), car wash, rafting and other high-speed current activities. Other scenarios and behaviors that may cause the device to be in contact with high-speed water flow or impact water flow, or directly face fast water flow for more than 5 minutes, such as long-term use in heavy or rainstorms IP57 waterproof and dustproof conditions are suitable for the headset body, not for the charging case. This product is not a professional waterproof device and is splash-proof, water-proof and dust-proof under normal use. Splash, water and dust protection is not permanently effective and protection may be reduced due to daily wear and tear. Do not charge the device in wet conditions. Damage caused by immersion in liquid is not covered by warranty. It is recommended that you wipe the charging contacts and the body of the earphones immediately after exercise. Keep the surface of the earphones dry before putting them into the box. If water enters the earphones, leave the earphones in a dry, ventilated environment for 96 hours. After drying, use the earphones to avoid affecting the listening quality. Waterproof conditions in IP57 are: no flowing clean water, water depth 1 meter; The test time is 30 minutes. The difference between the water temperature and the product temperature shall not be greater than 5 degrees Celsius.
FreeBuds SE 3 FreeBuds Pro 4 FreeBuds 6i FreeClip FreeBuds Pro 3 FreeBuds SE 2 FreeBuds 5 FreeBuds Pro 2 FreeBuds 5i FreeBuds SE	Earbuds: IP54 Charging case: not waterproof	Splash- and water-proof in daily life scenarios such as being used in a moderate or light rain for a short period of time. The product should not be worn in the following scenarios: You fall into the water, go swimming, underwater, or diving, or do any activity that immerses the device in water. You are in showers, hot springs, saunas, steam rooms, and do other activities in high-temperature and high-humidity environments. You do activities related to high-speed water currents, such as water skiing, surfing, motorized water sports (such as speedboats and motorboats), car washing, and rafting. You use them in an inappropriate way where the device may be in contact with or immersed in strong currents for more than 10 minutes, such as during heavy rain or storms, or long-time exposure to rain. (Damage to the device caused by immersion in liquid is not covered by the warranty.)
FreeBuds FreeBuds 2 series FreeBuds 3 FreeBuds 3i FreeBuds 4i FreeBuds 4 FreeBuds Lipstick	Earbuds: IPX4 Charging case: not waterproof
FreeLace series	Earbuds: IP55	Splash- and water-proof in daily life scenarios such as being used in the rain for a short period of time. The product should not be worn in the following scenarios: You fall into the water, go swimming, underwater, or diving, or do any activity that immerses the device in water. You are in showers, hot springs, saunas, steam rooms, and do other activities in high-temperature and high-humidity environments. You do activities related to high-speed water currents, such as water skiing, surfing, motorized water sports (such as speedboats and motorboats), car washing, and rafting. You use them in an inappropriate way where the device may be in contact with or immersed in strong currents for more than 3 minutes, such as during long-time exposure to heavy rain or storms. (Damage to the device caused by immersion in liquid is not covered by the warranty.)
FreeBuds Pro FreeBuds Studio FreeBuds 4E series	Neither the earbuds nor the charging case is waterproof.	Keep the earbuds away from liquids.

Precautions

The HUAWEI FreeBuds/FreeLace series/FreeClip earbuds are splash-resistant, but they are not specialized water- and sweat-proof devices. The splash- and dust-proof performance is not permanent, and protection may decrease due to wear over time.
Do not wear the earbuds when you are showering, taking a steam bath, or swimming. If your earbuds come into contact with any liquids, such as rain or sweat, use a piece of dry, lint-free cloth (such as microfiber cloth) to wipe them clean. Do not use the earbuds or place them back in the charging case until they are completely dry.

If there is liquid inside the device

If your earbuds come into contact with any liquids, such as rain or sweat, use a piece of dry, lint-free cloth (such as microfiber cloth) to wipe them clean. Do not use the earbuds until they are completely dry.

Water has entered the earbuds

Hold the bottom of the earbud tightly and gently shake it to remove any water from the sound outlet at the top of the earbud.
Use a hair dryer to blow cold air into the rear sound output of the earbud. Do not dry the earbud by heating it. Then leave the earbud for 48 hours in a well-ventilated and dry environment.

Water has entered the charging case

Open the charging case and take out the earbuds.
Use a hair dryer to blow cold air into the charging port of the charging case to dry it out. Leave the case open for 48 hours.

If the issue persists, take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

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