Huawei Notepad reminders don't work

Applicable products: Smartphone
Applicable products:
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Huawei Notepad reminders don't work

Open Notepad, and set Notepad reminders as instructed in Create To-dos. If Notepad reminders don't work, troubleshoot as follows:

1. Enable Notepad notifications

  • Path 1: Go to Settings > Notifications/Notifications > Notepad > To-do notifications, and enable Allow notifications, Lock screen, Banners and Allow interruptions.
  • Path 2: Go to Settings > Apps & notifications > Notifications > Notepad, and select Allow notifications.

2. Disable power consumption protection for Notepad running in the background

Path 1: Open Settings, search for and access Battery optimization, touch the little triangle icon, select All apps, touch Notepad, and set it to Don't allow.

Path 2: Open Settings, search for and access Ignore battery optimization, touch the little triangle icon, select All apps, touch Notepad, and set it to Allow.

3. If the issue remains unresolved

If the issue persists or you encounter any difficulties while doing this, please call the Huawei customer service hotline for assistance.

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