My HUAWEI FreeBuds 5 falls out easily

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My HUAWEI FreeBuds 5 falls out easily

Ear canal size varies by individual, and the earphones may not be a perfect fit for your ears. In this case, try the following:

  1. Wipe your ear canal, area around your ears, and earphones with a clean tissue until everything is clean and dry.
  2. Make sure that you are wearing the earphones correctly. The L and R labels refer to the left and right ears respectively.
  3. Adjust the angle of the stem forwards until the earphone fits securely.

  4. If the issue persists, attach the ear tips from the original product packaging to the earphones, and adjust the angle of the stem forwards until the earphone fits securely.

The earphones may tend to come loose when you are wearing a scarf, sleeping, brushing your teeth, running, or wearing a face mask. Make sure that the earphones are firmly inserted at these times.

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