The touchpad of my HUAWEI laptop feels loose, and generates abnormal sound when I tap it gently

Problem

The touchpad of the user's HUAWEI laptop feels loose, and generates abnormal sound when the user taps it gently.

Cause

The touchpad is a movable part that supports pressing and tapping operations. It feels slightly loose so that users do not need to press with force for easy and effortless operations. When you tap the touchpad gently, it slightly vibrates and hits the upper part of the C case (keyboard side) or the left/right button feature area at the bottom of the touchpad, and therefore a slight abnormal sound can be heard.

Solution

1. The touchpad is designed this way to provide a better user experience. If it works properly, the slight tap sound does not indicate a fault of your device.
2. If an obvious abnormal sound is generated when you press the left and right buttons on the touchpad, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance. (Tip: Feel free to call the Huawei consumer service hotline for assistance before going to a Huawei Customer Service Center.) We will do our best to address your needs.