購入時の状態に戻したい【画像付】
<p> </p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><b><span style="font-family:'Meiryo UI',sans-serif">■</span></b><b><span style="font-family:'Meiryo UI',sans-serif">Q:</span></b></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt;line-height: normal"><span style="font-family:'Meiryo UI',sans-serif;color:#333333">HUAWEI<span>端末のシステムやデータを買ったときの状態に戻す方法を教えてください。</span></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt;line-height: normal"><span style="font-size:12.0pt;font-family:'Meiryo UI',sans-serif; color:#333333">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><b><span style="font-family:'Meiryo UI',sans-serif">■</span></b><b><span style="font-family:'Meiryo UI',sans-serif">A:</span></b></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">システムに致命的な不具合が発生してしまった場合や、</span><span style="font-family:'Meiryo UI',sans-serif">HUAWEI<span>携帯電話を他人に譲渡する時、あるいは処分するときは、</span>HUAWEI<span>携帯電話を初期化して、購入時の状態に戻すことができます。</span></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">なお、初期化作業時は、</span><span style="font-family:'Meiryo UI',sans-serif">HUAWEI<span>携帯電話を</span>AC<span>アダプタに接続した状態か、バッテリー残量が充分残っている状態で行うようにしてください。</span></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">※初期化前にデータのバックアップが必要かどうかご確認ください。必要な場合はバックアップ操作をお願いしております。</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">※本体が起動しない場合には、初期化することはできません。各ご相談窓口よりお問い合わせください。</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">※</span><span style="font-family:'Meiryo UI',sans-serif">EMUI9.XX<span>にて確認したものです。お使いの製品によっては、画面のイメージが異なる場合がございます。</span></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><b><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></b></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><b><span style="font-family:'Meiryo UI',sans-serif">〇操作案内</span></b></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;text-indent:21.0pt;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-top:0cm;margin-right:0cm;margin-bottom: 0cm;margin-left:18.0pt;margin-bottom:.0001pt;text-indent:-18.0pt"><span style="font-family:'Meiryo UI',sans-serif">①<span style="font:7.0pt 'Times New Roman'">&nbsp;&nbsp; </span></span><span style="font-family:'Meiryo UI',sans-serif">「設定」</span><span style="font-family:'Meiryo UI',sans-serif">&gt;<span>「システム」</span>&gt;<span>「リセット」と進みます。</span></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif"><img width="324" height="708" id="Picture 12" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2Oy07EIBSG34V1NdDWIrNydCYZNTEmjguXh0IrkwKVi1qN7y6EceLu_Dnff_lG0Uu3X2aJVoigCnH1dSvSvVtfHeDsMGNMW1q3-fUOkxIb-2EKHlyUFRInjZo_5rpkFGBQk9x-hgfQmZnNWEqOnt06SWOdhgmtBph8cvROQlDW7FW2kAvKGopZx2jNKgTGmkXb6P_nP0J4TWFdVxPSMDIQjNue91zQgXDBydCRSwk0VXk1GgjR5e7ti6Z3mzf_HDG7eVruUQk7LlUaRokxOc-Tf34Bg4d4QSgBAAA%3D.png">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif"><img width="324" height="747" id="Picture 11" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OzU7EIBSF3-Wuq7mlLYRZOUaTGRdmEseNOxhopaHQAFVH47tLw2jc3ZP7nZ8vWKIOx_OsYQM1VCDN517le7e9GcXVOCOylpF2fb0Ja9Sdf3cFT2HRFag_Dc0vc1syCtAbq-8_0qOYVmZ2Qym5eHbbLJ0Pk7Cw6YWN2XEKWiTj3dGslrpjvGHIKWeMVCCcd-fJL_F__kGk1xzGa6yRcdQUSYuIUjWSqBPtWE9RUpmrohmcSEtYu5_N0_wQ7b4z40tQ6gAl7LLUTGLQiOR6nfz9A_5ZHNUoAQAA.png">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif"><img width="324" height="728" id="Picture 10" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OwW7CMBBE_2XPKTLE2DEnQCDRS9VDLvS2TezEyLEjx2kLVf8dW6ZVbzvamTfzDfMkfX0dJWxgCQW869tzG-_TbnvBp8tICKd8RdPrA41uD-7TZnvwsyyg_dNQ_nr2mZENSht5_AovOCTPaLtc8sicdlFa5wc0sFFopphovMSgna11iizXXJScCCaqFSkArbPXwc3Tf_4rhj7CWskEQyoZbRglXCEqLkRFhaIqEWLVpDuLYfapu-lpvT-YNyZvfXU-VpBhj6V6wE4SUi7S5J87cpDowygBAAA%3D.png"></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">②「全ての設定をリセット」、「ネットワーク設定をリセット」、「端末をリセット」の</span><span style="font-family:'Meiryo UI',sans-serif">3<span>つのメニューが表示されますので購入時の状態に戻されたい方は「端末をリセット」をタップしてください。</span></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif"><img width="324" height="730" id="Picture 9" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OXU_DIBSG_8u5tRooUNZduenMjMZ4sXh_OqCytNBQqlbjf7eEabw7b87zfnzBNOpwmAcNa6BQQGM_79Vy7zfXJ7w8DYRILkueXm_YWXXr313GY5h0AepPA_tltjkjA8Z2evcRn7BPzODaXHL27DeLdD702MHaYDcujmPQGK13B5ssVMiaSVJX9UqSAtB5N_d-Gv_nP2N8XcJKJpg6NkbTRnBmqkYoY1ZaViUSWlGzVI22dRinkLrtxd32ZsdfiI76cRYPkMPOS22PrSaEX6XJ3z-vmvigKAEAAA%3D%3D.png"></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">③「リセット」をタップし、パスワードを入力して[次へ]をタップします。パスワードには</span><span style="font-family:'Meiryo UI',sans-serif">PIN(数字のみ4~16桁)あるいは、パスワード(英数字4~16桁)があり、このどちらかを設定していただいております。(<span style="color: rgb(255, 0, 0);">※パスワードを設定されていない場合は、パスワード入力画面の表示はありません</span>)</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family: 'Meiryo UI',sans-serif"><img width="324" height="698" id="Picture 8" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OTU7DMBCF7zLrUNmxUyddtVCksgCx6AUmtpM6SuzUcYCAuDuxXBC7eZrv_XzBPGl_XkYNO6CQQW0-n9R6nw77Du-6kRDBRc7j6w17o47u3SY8-FlnoP40sF_mPmUkoDG9fvwILzhEZrRtKrl5TodVWucH7GHXYD-tDuk1BuPs2UQLLUTFBKm2VUloBmidXQY3T__zXzFc1jBEXTQ1LXVeKS4VwZxvC8wlZYyhqOVaNZnWYph97JadEuX1mR-Xpa0vDwgp7LbUDNhqQopNnPz9A6ct0TQoAQAA.png">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif"><img width="324" height="708" id="Picture 7" src="https://consumer-tkbdownload.huawei.com/ctkbfm/servlet/download/downloadServlet/H4sIAAAAAAAAAE2OXU_DIBSG_wvX1dCWD9mVc2rmzbLERRPvjkA7mhYaoOo0_nchTOPdeXOe9-MLLUH7w2nWaIVqVKFX8_mg0r1dXw9wMcwYc8Ibkl9vMBp1695twaNfdIXUn0btL3NTMgrQmVHffcQdTJmZbV9Kzp7tOknr_AQjWnUwhuSQXkM0zh5MttSUi5ZjwcSVYBUC6-xpckv4n7-HeExhEihvWk4UrRWRkgIltZBEgmyo6jRLVcH0FuLic_f9zHbPG4zDS_c0PLI9KmHnpWaCXmPMLvPk7x8yH0eUKAEAAA%3D%3D.png"></span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-family:'Meiryo UI',sans-serif">[リセット]をタップすると、初期化が開始されます。この操作はやり直しができませんので、ご注意ください。</span><span style="font-size: 11pt;">&nbsp;</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-size: 11pt;"><br> </span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-size: 11pt;">画面ロックパスワードを忘れてしまった方はお手数ですが下記リンクの操作をお試しください。</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-size: 11pt; font-weight: bold;">【SIMロックフリー製品の強制初期化(ファクトリーリセット)方法】</span></p> <p style="margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;line-height:106%;font-size:11.0pt;font-family:'Calibri',sans-serif;margin-bottom:0cm;margin-bottom:.0001pt"><span style="font-size: 11pt;"><a href="http://consumer-tkb.huawei.com/weknow/index.html#!a/detail.html?contextNo=ja-jp00706966" target="_blank"><a href="hhttps://consumer.huawei.com/jp/support/how-to/newbie-guide/ja-jp00706966/">https://consumer.huawei.com/jp/support/how-to/newbie-guide/ja-jp00706966/</a></a><br> </span></p> <p></p> <p></p>

適用製品:

役に立っていますか?
ご意見ありがとうございます