Together 2020 HUAWEI Summer Service Concierge
1. The “Together 2020 HUAWEI Summer Service Concierge” campaign (“Campaign”) is organized by HUAWEI Technologies (Malaysia) Sdn. Bhd. (“HUAWEI”) at the participating HUAWEI Customer Service Centers (“CSC”) as set out above.
2. This Campaign will run from 26th June 2020 to 31st July 2020 only (“Campaign Period”).
3. HUAWEI shall reserve the right to shorten or extend the Campaign Period at its sole discretion without prior notice.
4. This Campaign is open to all Huawei branded device users, visiting a participating CSC during the respective CSC’s operating hours within the Campaign Period (“Customer”).
5. Customer must be 18 years old and above as of 26th June 2020 and be a resident in Malaysia to participate in this Campaign.
6. By participating in this Campaign, Customers are deemed to have reviewed, read and accepted these Terms and Conditions.
7. If Customers are discovered to be using or have used improper means to participate in this Campaign, HUAWEI reserves the right to cancel the eligibility of the Customer without notice including without hesitation, the commencement of legal proceedings under the full extent of the applicable laws.
8. Customer shall back up data and remove any confidential, proprietary, or personal information from the device before sending in his/her device for diagnosis or repair. HUAWEI is not responsible for the damage or loss of any programs, data, or removable storage media in the device.
9. HUAWEI reserve the rights to amend the terms and conditions at any time.
10. This Campaign and the terms and conditions herein shall be governed by the laws of Malaysia.
11. In participating in this Campaign, Customer agree to participate and cooperate as required in all editorial activities relating to the Campaign. Customer agrees to grant Huawei a perpetual and non-exclusive license to use such footage and photographs, voice, biographical information and/or statements of the Customer, at any time or times, in all media types worldwide for advertising, trade, publicity and promotional purposes and the Customer will not be entitled to any fee for such use.
20% Discount on Selected Spare Parts
12. During the Campaign Period, Customer is entitled to enjoy a 20% discount on Selected Spare Parts for out-of-warranty repair of Selected Device Models at the participating CSC.
13. This Campaign is applicable for Selected Device Models which are purchased in Malaysia only.
14. The 20% Discount is only applicable to the cost of the Selected Spare Parts, excluding the labor charge.
25. The normal prices of the selected Spare Parts are as shown on Huawei Official Website at
https://consumer.huawei.com/my/support/sparepart-price/ or in Support App.
26. The Selected Spare Parts replaced are entitled for 90 days of warranty starting from the date of collection of the repaired device. For the avoidance of doubt, the warranty applies only to the Selected Spare Parts replaced and does not cover damage resulting from mishandling of the repaired device or human induced damage.
17. The stocks of Selected Spare Parts of each CSC are subject to availability and will be supplied on a first come first serve basis.