Scenario 1

Problem:

The part of the screen around the front camera hole/notch and corners appears white, leaks light, and does not have clearly defined boundaries.

Cause:

Due to the special structure design and optical effect of the screen area around the front camera hole/notch and corners, you may notice a slight whitening, light leakage, or unsmooth edges from a certain angle.

Solution:

Back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

Scenario 2

Problem:

The screen bottom appears blurry or has shadows.

Cause:

Your phone has a bezel-less curved screen which casts a dark shadow when viewed from a certain angle. This slight shadow won't affect your ability to use your phone normally.

Solution:

1. You can change your phone theme to one with a different color to see if the issue is resolved.

2. If you are still concerned, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

Scenario 3

Problem:

The part of the screen around the front camera hole differs from other parts of the screen in brightness.

Cause:

The coating may be uneven in this area. This issue occurs only when the ambient brightness is low and the screen background is dark.

Solution:

If you are still concerned, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.