How to link the kids watch with an admin

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How to link the kids watch with an admin

Admins can use HUAWEI FamCare to link and manage the kids watch.

 
  • Admins need to download the latest version of HUAWEI FamCare on their phone, which can be found by checking Downloading and updating the HUAWEI FamCare app.
  • Admins are classified as either the main admin or normal admins. The first admin linked to the kids watch is the main admin and other admins linked to the kids watch are normal admins.

Linking the main admin

Linking a normal admin

Linking the main admin

Parents use their HUAWEI ID to link and manage the kids watch.

The parent logs in using their HUAWEI ID.

Open HUAWEI FamCare, and log in using the parent's HUAWEI ID. (If they do not have a HUAWEI ID yet, follow the onscreen instructions to register one. If the parent is using a HUAWEI phone and has logged in to their HUAWEI ID, they can automatically log in to HUAWEI FamCare.)

If the registered user of the HUAWEI ID used to log in to HUAWEI FamCare is below 18, you will not be able to register a child HUAWEI ID for the kids watch. If this is the case, you can:
  • Log out and log in to HUAWEI FamCare using an adult's HUAWEI ID, and register a child account for the watch.
  • Deregister the current HUAWEI ID linked with your phone number, use the phone number to register a new HUAWEI ID (18 years old or above), log in to HUAWEI FamCare using the new HUAWEI ID, and then register a child account for the watch.

Start pairing.

  1. Scanning the QR code on the kids watch.

    Insert a SIM card into the kids watch, power it on for the first time, and agree to the required permissions. A QR code will then be displayed on the screen of the watch.

    Open HUAWEI FamCare, go to LINK WATCH > SCAN CODE, and scan the QR code displayed on the watch.

     
    • The registration locations of admin HUAWEI IDs and child HUAWEI ID for the kids watch and the country/region set on the kids watch must be the same.
    • Make sure that the call, SMS, mobile data, and caller ID display services have been activated for the SIM card in the kids watch.
    • It is recommended that you scan the QR code in an open area for a strong signal, such as near an open window or on a balcony. Keep the kids watch still and adjust the angle and distance between the phone and watch while scanning the QR code.
    • If HUAWEI FamCare has been linked with the kids watch, touch + in the upper right corner, and touch SCAN CODE to link the kids watch with the app.
  2. Register a HUAWEI ID for the kids watch and log in.

    The HUAWEI ID of the kids watch is required for using features such as chatting with families or friends, data backup, and data migration. Make sure that the HUAWEI ID of the kids watch and those of admins are different.

    If an admin's HUAWEI ID is not linked with any child HUAWEI IDs or kids watches:

    Use HUAWEI FamCare to scan the QR code on the kids watch screen for the system to automatically identify the phone number of the watch.

    • If the phone number of the kids watch has not been used to register a HUAWEI ID, touch CREATE NEW CHILD ACCOUNT and follow the onscreen instructions to finish registering. The kids watch will then automatically log in to the account after registration is successful.
    • If the phone number of the kids watch has been used to register a HUAWEI ID, touch USE CURRENT WATCH ACCOUNT and follow the onscreen instructions to log in.

      If the kids watch detects that the phone number has been used to register an account that is not a child HUAWEI ID, it is recommended that you change it to a child HUAWEI ID to access content suitable for your child.

    If an admin's HUAWEI ID is linked with a child HUAWEI ID or kids watch:

    Use HUAWEI FamCare to scan the QR code on the screen of the kids watch, touch USE CURRENT WATCH ACCOUNT, and log in to the HUAWEI ID registered using the phone number of the kids watch. You can also touch SWITCH ACCOUNTS to log in. HUAWEI FamCare will then automatically display the linked child HUAWEI ID and kids watch.

    • Select the account that was used to log in to another kids watch to log in to the new kids watch. Doing so will log you out of the current kids watch. Touch SWITCH and enter your child HUAWEI ID and password to log in.

    • Select a child account that was not used to log in to another kids watch, follow the onscreen instructions in HUAWEI FamCare, and enter the child HUAWEI ID and password to log in.

      If you have permission to manage the selected child account, you can simply select the child account and permit login without a password. Otherwise, you will need to enter the account and password to log in to the kids watch.

  3. Set the watch information.

    After you log in to the kids watch using the child HUAWEI ID, the kids watch will be linked with your phone. The linking process takes approximately 30 seconds, and this may vary depending on the network conditions of the kids watch and your phone.

    Once successfully linked, complete the information about the user and admin of the watch.

    If linking fails, follow the onscreen instructions.

     
    • A kids watch can be linked to only one main admin via HUAWEI FamCare. Remember the account used for linking and always use the account to log in. If you want to use a new account, unlink the kids watch from the account via HUAWEI FamCare, and then use a new account to link with the kids watch again.
    • The main admin can edit the relationship between an admin and the child and delete an admin on the admin's personal information screen. A normal admin cannot invite a new admin.

Linking a normal admin

Method 1:

  1. (Main admin) Open HUAWEI FamCare, touch Devices in the lower right corner of the home screen, touch Admins > New admin. Enter a new admin's relationship with the child and phone number, touch in the upper right corner, and confirm that an SMS message needs to be sent to the new admin.
  2. (New admin) Follow the instructions in the SMS message when invited to download and install HUAWEI FamCare, register a HUAWEI ID using the entered phone number, log in to HUAWEI FamCare, go to + > I RECEIVED AN INVITATION, and follow the onscreen instructions to finish verification. The kids watch will be linked once the verification is successful.
  3. Once successfully linked, the new admin's name and phone number will be automatically saved to Contacts on the kids watch.

Method 2:

  1. Press the HOME button or button or swipe left when on the home screen of the kids watch to enter the app list, and touch QR code. A QR code will then be displayed on the kids watch screen.
  2. (New normal admin) Download and install HUAWEI FamCare on their phone. Then, log in to HUAWEI FamCare using their HUAWEI ID, and touch SCAN CODE. After scanning the QR code, configure the relationship with the child.

    If the normal admin account to be linked has been linked with another watch, open HUAWEI FamCare, and touch + in the upper right corner of the home screen to enter the scanning the QR code screen.

  3. Follow the onscreen instructions to send a link request. The HUAWEI FamCare home screen is displayed.
  4. (Main admin) Open HUAWEI FamCare, and you will be prompted with a normal admin add request. Touch Agree, or open HUAWEI FamCare, and go to Communication > Notifications > Agree in the lower part of the home screen. The normal admin is then linked.
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