Unable to project My HUAWEI phone to the TV via Wireless Projection(Multi-screen)

Applicable products： Tablet，Smartphone
Applicable products：
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Unable to project My HUAWEI phone to the TV via Wireless Projection(Multi-screen)

For details about how to project a screen, please refer to Wireless Projection. If the problem persists, follow the steps below to troubleshoot.

DLNA- and Miracast-based wireless projection is supported on all HUAWEI phones. Swipe down from the status bar, and enable Wireless Projection (Multi-screen) to search for available devices.
  • If the icon displays for a TV in the device list, it means that DLNA mode is being used. In this case, only HUAWEI Video, HUAWEI Music, and HUAWEI Gallery support projecting the audio or video stream to the TV.
  • If the icon displays for a TV in the device list, it means that Miracast mode is being used. In this case, the phone screen and sound can be projected to the TV.

1. Turn on the Wireless Projection(Multi-screen) switch of the TV again

There are multi-screen service switches (such as Display and Multi-screen) on your TV. Turn the switches on again (if you can't find the switches, contact the TV manufacturer for how to turn on the switches), and try again.

2. Restart the device

  • Restart the TV, set-top box (STB), and router.
  • Close the video app on your phone, open it again, and try wirelessly projecting again.

3. Clear the cache

Open Settings, search for and access Apps, go to / > Show system processes, find Wireless Projection (Multi-screen), go to Storage > CLEAR CACHE > CLEAR DATA, and try wirelessly projecting again.

4. Disable the Wi-Fi+ feature

The screen projection function may be affected if WiFi+ is enabled. Open Settings, search for Wi-Fi+ in the search box, disable this feature, and try wirelessly projecting again.

The Wi-Fi+ feature may cause one of the two connected devices to switch to another Wi-Fi network that has a better Wi-Fi signal.

5. Reset the network settings

Open Settings on your phone, search for Reset network settings in the search box, and touch Reset network settings to try wirelessly projecting again.

This will clear all Wi-Fi, mobile network data, and Bluetooth data.

6. If the issue remains unresolved

If the issue persists, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

To learn more:

Unable to project the screen of a third-party app

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