Unable to project my screen while using a third-party app
| Unable to project my screen while using a third-party app |
If you are unable to project screen while using a third-party app, swipe down on your phone screen to display Control Panel, and check whether the Wireless Projection icon is displayed. If not, your device may support wired projection. For details, see Phone Projection Using a Wired Connection. If the Wireless Projection icon is displayed, follow the instructions in Project Your Phone Screen Wirelessly to check whether the connection is established. If the issue persists, perform the following to troubleshoot:
The screen projection feature in a third-party app uses the DLNA projection mode by default. This means that the image on your TV can differ from that on your phone/tablet, so you can use your device freely while the TV plays the media file. This may be the source of the issue.
1. Check whether the third-party app supports screen projection
Some third-party apps do not support screen projection. Check whether there is a TV or Project to TV button or icon on the video playback screen. If not, open the Settings option of a certain third-party app, find Help and Feedback or Online Customer Service, and give feedback to the third-party app.
2. Restart the device
Connect your phone/tablet and TV to the same Wi-Fi network.
- Restart the TV, set-top box, and router.
- Restart the video app and try projecting the screen again.
3: Disable Wi-Fi+
Wi-Fi+ may affect projection. Swipe down on your phone/tablet to display the search bar, search for and touch Wi-Fi+, and disable this feature.
Wi-Fi+ may result in one of the two connected devices switching to a Wi-Fi network that has a better signal.
4. Reset network settings
Open Settings, and search for and touch Reset network settings.
This will clear all Wi-Fi, mobile network, and Bluetooth data.
5. If the issue persists
If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.