Wallpaper display is abnormal on an external display connected to my HUAWEI laptop

Applicable products： HUAWEI MateBook Series，HUAWEI MateBook B7 Series
Applicable products：
zoom in pic
Wallpaper display is abnormal on an external display connected to my HUAWEI laptop

Problem

  • After a user connects an external display to their laptop through a docking station, and then disconnects and reconnects the docking station in Extend mode, the image on the external display is incomplete.

  • After a user connects an external display to their laptop through a docking station, and then wakes up the laptop in Extend mode, there is a possibility that the images on the primary screen and external screen are not completely displayed.

Cause

There is an error with the wallpaper drawing area, which is a known issue in Windows.

Solution

To resolve this issue, perform the following steps:

  1. Remove and re-insert the docking station or replace the wallpaper.
  2. Stay tuned for future updates to the operating system. We have reported this issue to Microsoft.
Helpful or not?
Yes No
Thanks for your feedback.