How to enable Face Recognition?

Applicable products:

HUAWEI Mate 20 Pro,    

Start With
Mate 20 Pro introduces one of the most advanced 3D face recognition systems.
Follow these steps
Our 3D Face Recognition system scans and maps your face precisely, using a dot projector, a RGB camera, a floodlight Illuminator and an Infrared blaster. This way you can secure your device using your face instead of a password.

If Face Recognition is not available or you can't find it in Settings, try performing the following steps:

- make sure that the system is up-to-date. If not, update the phone to the latest version.

- check whether you are in PrivateSpace, Sub-user or Guest mode. For security reasons, Face Unlock is available only for the owner account.

- if the issue is not solved, back up your data and take the phone, along with the proof of purchase, to a
Huawei Service Center for assistance.
Open Settings, go to Security&Privacy and select Face recognition. Enter your screen unlock password and follow the on-screen instructions.
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