VIP benefits - P50 Series
Free 50 days Screen Insurance | 24 Months Manufacturer’s Warranty
Complimentary 50 days Screen Insurance
Activate your Complimentary Screen Protect within 14 days of purchasing or upgrading your selected HUAWEI Device and receive 50 days of complimentary Screen Protection insurance. Subject to terms and conditions.Get Now
24 Months Manufacturer’s Warranty
We will cover all manufacturing defects on materials and workmanship when used in normal conditions and in accordance with our warranty terms and conditions for a period of 24 months from the date of the original retail purchase by the first end-user customer.
5 HUAWEI Authorized Customer Service Centers
VIP services are supported in all authorized HUAWEI customer service centers.HUAWEI Customer Service Center Melrose Arch Johannesburg Shop H37G, the Piazza, Melrose Arch, Melrose North 2196 HUAWEI Customer Service Center Canal Walk Shopping Center Cape Town
Shop 78 Canal Walk Shopping Centre,96 Century BLVD Century City Cape Town 7441 HUAWEI Customer Service Centre - Cornubia Mall
Shop U91, Cornubia Dr, Mount Edgecombe Country Estate 2, Mount Edgecombe, 4302 HUAWEI Customer Service Centre - Menlyn Park Shopping Centre
Shop LG4, Menlyn Park Shopping Centre, Cnr Atterbury Road & Lois Avenue Menlo Park Pretoria 0181 HUAWEI Customer Service Center – Somerset Mall
Shop G 231, Somerset Mall, Centenary Dr, Somerset West, Cape Town, 7130
Free Postal Service
When using the Free Postal service, all costs of the two-way logistics (receipt from the customer and send to the customer) are free of charge for convenient and easy service.Send for Repair
We would like to walk along with you on your HUAWEI Mobile Service Journey. Our Experts are here to help guide you through this exciting experience.Learn More
Cloud Storage Benefits
• 200 GB 1(one) month free trial or;
• 200 GB 40% OFF on first year paid subscription;
• 2TB 50% OFF on first year paid subscription.
Scan QR code to Claim Benefits
One Time Free Screen Guard Service in HUAWEI Service Center
You can visit any of HUAWEI service centers to get 1 (one) free Screen Guard for your HUAWEI P50 Pro and HUAWEI P50 Pocket within 1 year after you purchase.
6 Months Free Music
HUAWEI Music aims to provide a high-quality and one-stop shop music experience.
Listen to millions of Arabic and international songs
*Valid for first-time HUAWEI Music users only
6 Months Free Video
Watch thousands of Hollywood, Arabic & Turkish movies and series.
Stream 100+ live TV channels on-the-go.
Visit one of HUAWEI Experience Store to buy phones and check your Benefits
Q1 - What is the HUAWEI Care - VIP Services for HUAWEI P50 Series?A1: There are some especial services which are provided to customers who purchase a NEW HUAWEI P50 Pro or HUAWEI P50 Pocket devices, these special services are:
1- Complimentary 50 days Screen Insurance: Activate your Complimentary Screen Protect within 14 days of purchasing or upgrading your selected HUAWEI Device and receive 50 days of complimentary Screen Protection insurance. Subject to terms and conditions.
Q2 - Can I claim the VIP services which include Screen Protection, If so, how can I claim it?A2: Yes.
1 After purchasing the phone, turn it on, activate the device.
2 Click to https://huaweicares.co.za/promotion.html to Participate.
3 Enter SN number to check and claim the benefits of Screen Protection.
Q3 - What are the conditions to claim this benefits?A3: There are some clear, easy, obvious conditions which are:
1 The device must be bought from an Official sales Channel in South Africa.
2 This benefits can be claimed within 14 days of purchasing your device
Q4 - How can I check my benefits status after claiming these benefits, how can I make sure that I have claimed it successfully?A4: There are multiple ways to check your benefits such as:
1- Through My HUAWEI App:
Open My HUAWEI App and follow the next path:
My HUAWEI App >Support Tab > Quick Services > Benefits
2- Through HUAWEI Support Official Website:
Open HUAWEI Support Official Website and follow the next path:
HUAWEI Support Official Website > Let's get your devices fixed > Warranty Period Query > Enter your SN and verification code and search to check
Q5 - Where and How can I get benefit from this VIP Services?A5: At the time that you need to use one of these benefits, you can follow the next instructions:
1- you can simply visit on of HUAWEI Authorized Customer Service Centers which are located in Menlyn (Pretoria) Melrose Arch ( JHB) Cornbia ( KZN) Canal Walk ( Cape Town) Somerset ( Cape Town) Sandton City ( JHB)
Terms & Conditions
- 1- The VIP Services which are listed above are only applicable for HUAWEI P50 Pro & HUAWEI P50 Pocket which have been purchased from an official sale point in South Africa.
- 2- The VIP Services for HUAWEI P50 Pro & HUAWEI P50 Pocket which are listed above can only be claimed one time per device.
- 3- HUAWEI VIP Services for HUAWEI P50 Pro & HUAWEI P50 Pocket's VIP Services will be effectively active in system during 24 hours after finishing claiming process successfully.
- 4- The VIP Services for HUAWEI P50 Pro & HUAWEI P50 Pocket which are listed above provides you with one time screen replacement for the accidentally broken or damaged screen during the first within 1 year from the purchasing date.
- 5- HUAWEI reserves the right to amend these terms and conditions without prior consent.
- 6- For more information, please contact us through live chat via My HUAWEI App or via 0860861111.