HUAWEI Care

VIP Service For HUAWEI P50 Series

Mar 28th, 2022 - Dec 31st, 2022

HUAWEI Care
VIP Service For HUAWEI P50 Series

Complimentary 50 days Screen Insurance

Activate your Complimentary Screen Protect within 14 days of purchasing or upgrading your selected HUAWEI Device and receive 50 days of complimentary Screen Protection insurance. Subject to terms and conditions.

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FAQs

  • Q1 - What is the HUAWEI Care - VIP Services for HUAWEI P50 Series?
    A1: There are some especial services which are provided to customers who purchase a NEW HUAWEI P50 Pro or HUAWEI P50 Pocket devices, these special services are:
    1- Complimentary 50 days Screen Insurance: Activate your Complimentary Screen Protect within 14 days of purchasing or upgrading your selected HUAWEI Device and receive 50 days of complimentary Screen Protection insurance. Subject to terms and conditions.
  • Q2 - Can I claim the VIP services which include Screen Protection, If so, how can I claim it?
    A2: Yes.
    1 After purchasing the phone, turn it on, activate the device.
    2 Click to https://huaweicares.co.za/promotion.html to Participate.
    3 Enter SN number to check and claim the benefits of Screen Protection.
  • Q3 - What are the conditions to claim this benefits?
    A3: There are some clear, easy, obvious conditions which are:
    1 The device must be bought from an Official sales Channel in South Africa.
    2 This benefits can be claimed within 14 days of purchasing your device
  • Q4 - How can I check my benefits status after claiming these benefits, how can I make sure that I have claimed it successfully?
    A4: There are multiple ways to check your benefits such as:
    1- Through My HUAWEI App:
    Open My HUAWEI App and follow the next path:
    My HUAWEI App >Support Tab > Quick Services > Benefits
    2- Through HUAWEI Support Official Website:
    Open HUAWEI Support Official Website and follow the next path:
    HUAWEI Support Official Website > Let's get your devices fixed > Warranty Period Query > Enter your SN and verification code and search to check
  • Q5 - Where and How can I get benefit from this VIP Services?
    A5: At the time that you need to use one of these benefits, you can follow the next instructions:
    1- you can simply visit on of HUAWEI Authorized Customer Service Centers which are located in Menlyn (Pretoria) Melrose Arch ( JHB) Cornbia ( KZN) Canal Walk ( Cape Town) Somerset ( Cape Town) Sandton City ( JHB)

Terms & Conditions

  • 1- The VIP Services which are listed above are only applicable for HUAWEI P50 Pro & HUAWEI P50 Pocket which have been purchased from an official sale point in South Africa.
  • 2- The VIP Services for HUAWEI P50 Pro & HUAWEI P50 Pocket which are listed above can only be claimed one time per device.
  • 3- HUAWEI VIP Services for HUAWEI P50 Pro & HUAWEI P50 Pocket's VIP Services will be effectively active in system during 24 hours after finishing claiming process successfully.
  • 4- The VIP Services for HUAWEI P50 Pro & HUAWEI P50 Pocket which are listed above provides you with one time screen replacement for the accidentally broken or damaged screen during the first within 1 year from the purchasing date.
  • 5- HUAWEI reserves the right to amend these terms and conditions without prior consent.
  • 6- For more information, please contact us through live chat via My HUAWEI App or via 0860861111.