My HUAWEI phone still consumes mobile data when connected to a Wi-Fi network
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| My HUAWEI phone still consumes mobile data when connected to a Wi-Fi network |
You may have enabled Wi-Fi+ so that your phone switches to mobile data if the Wi-Fi network lags.
If you have enabled Wi-Fi+, your phone will simultaneously connect to both Wi-Fi and mobile networks, and switch to the one with better stability. If your phone detects that the Wi-Fi network stutters, it will switch to the mobile network, so that your phone still consumes mobile data even if it is connected to the Wi-Fi network.
To disable Wi-Fi+, open Settings, search for and access Wi-Fi+, and disable it.
Network speed boost is enabled on the phone
If Network speed boost is enabled for some apps, they will use Wi-Fi and mobile networks at the same time to ensure a stable performance, which can consume mobile data.
If you do not want to use this feature, disable Network speed boost as follows: Open Settings on your phone, search for "Network speed boost" at the top, tap Network speed boost to access the settings screen, and disable Network speed boost.
Some apps consume mobile data
Some apps, such as ebank, may consume mobile data even though the phone is connected to a Wi-Fi network.
Such apps usually do not consume much mobile data. If your phone has connected to a Wi-Fi network, you can disable Mobile data by performing the following: Swipe down from the status bar on the top to show the shortcuts menu, and disable Mobile data.