Manage Incoming Calls

Applicable products:
zoom in pic
Manage Incoming Calls

You can use the call waiting feature to answer incoming calls when you are already engaged in a previous call.

If you cannot answer a call because your phone is faulty or the network signal is poor, you can also set call forwarding to forward calls to another number or device.

Answer or Reject an Incoming Call

If you receive a call when the screen is locked:
  • Drag right to answer the call.

  • Drag left to reject the call.

  • Touch to reject the call and reply with an SMS message.

  • Touch to set a callback reminder.

If you receive a call when the screen is unlocked:
  • Touch to answer the call.

  • Touch to reject the call.

  • Touch to reject the call and reply with an SMS message.

  • Touch to set a callback reminder.

Enable Call Waiting

The Call waiting feature lets you answer incoming calls when a call is already in progress by placing the first call on hold.

This feature requires the support of your mobile carrier. For details, contact your carrier.

Go to Phone > > Settings . Under the SIM card you wish to enable call waiting on, click More > Call waiting .

This feature may vary depending on your carrier.

Answer a New Incoming Call During a Call

  1. When you receive an incoming call when you are already engaged in a previous call, touch to answer it.


  2. Touch , or touch a held call in the call list to switch between the two calls.

Enable Call Forwarding

After the Call forwarding feature is enabled, calls that meet set conditions will be automatically transferred to a specified phone number.

This feature requires the support of your mobile carrier. For details, contact your carrier.

  1. On the Phone screen, go to > Settings , and touch Call forwarding.

    If your phone has two SIM cards, configure separate settings for SIM 1 and SIM 2.

  2. Select and enable a forwarding method, then enter and confirm the target number.

This feature may vary depending on your carrier.

Disable Call Forwarding

  1. On the Phone screen, go to > Settings, and touch Call forwarding under the SIM card you wish to disable call forwarding on.

  2. Select the forwarding mode that you wish to disable and disable it.

This feature may vary depending on your carrier.

Helpful or not?
Thanks for your feedback.