Factory reset on a HUAWEI kids' watch
Applicable products：
| Factory reset on a HUAWEI kids' watch |
A factory reset will clear all call logs, chat records, SMS messages, photos, and other personal data from the kids' watch, and require re-pairing with a phone for future wearable use. Exercise caution before proceeding.
When the watch is not linked with a phone
Press the HOME button on the kids' watch home screen to enter the app list, go to , enter the preset password 0000, and touch Reset and then OK.
When the watch is linked with a phone
Main admin (when the kids' watch is powered on and connected to the Internet): Open HUAWEI FamCare, go to > .
- To back up the watch's photos and videos, refer to How to transfer photos/videos from a HUAWEI kids' watch to a phone/computer.
- Contacts and friends of a kid's watch are stored on the cloud, and can be retrieved via data syncing after the same child account is linked with a new kids' watch. However, data syncing is not supported between different child accounts.
- To check whether a kids' watch is connected to the Internet, update its location on the HUAWEI FamCare home screen. If the watch's location cannot be obtained, it likely indicates a network issue. In this case, wait for the network to resume functioning before attempting a factory reset.
- If a factory reset fails through the HUAWEI FamCare app, you're advised to take the device and proof of purchase (or product box) to an authorized service center for assistance.
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