Restoring a HUAWEI kids watch to its factory settings
Applicable products：
| Restoring a HUAWEI kids watch to its factory settings |
A factory reset will clear all call logs, chat records, SMS messages, photos, and other personal data from the kids' watch, and require re-pairing with a phone for future wearable use. Exercise caution before proceeding.
When the watch is not linked with a phone
Swipe down on the watch home screen to open the shortcut menu, go to , enter the default password 0000, and tap Reset and then OK.
When the watch is linked with a phone
Before you proceed, make sure that the kids watch is powered on and connected to the Internet.
Main admin: Open the HUAWEI FamCare app, tap Devices, go to , and follow the onscreen instructions.
- Contacts and friends of a kids watch are stored on the cloud, and will automatically sync to a new kids watch once the same child account is linked to it. However, data syncing is not supported between different child accounts.
- To check whether a kids' watch is connected to the Internet, update its location on the HUAWEI FamCare home screen. If the watch's location cannot be obtained, it likely indicates a network issue. In this case, wait for the network to resume functioning before attempting a factory reset.
- If a factory reset fails through the HUAWEI FamCare app, you're advised to take the device and proof of purchase (or product box) to an authorized service center for assistance.
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