Firmware and software update guide for HUAWEI earbuds

Applicable products:
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Firmware and software update guide for HUAWEI earbuds

Update the firmware or software of the HUAWEI Bluetooth earbuds as follows. If the update fails, troubleshoot the issue by referring to Unable to update the firmware or software of the HUAWEI earbuds.

 
  • Before the update, make sure that the battery level of both the earbuds and charging case is at least 20% (for FreeBuds Pro, the battery level must be at least 30%; for FreeBuds Studio, at least 10%). Keep the earbuds inside the charging case and leave the case open. Do not use the earbuds while they are updating.
  • The FreeBuds series earbuds will restart after they are updated. Before the restart completes, the inner indicator will remain red. Please close the case and wait for 5 seconds before using the earbuds.
  • New versions cannot be rolled back to earlier versions. Many functions have been added or optimized in the new version. If you find any issues or have any suggestions when using the new version, send your feedback by going to Me > Help & feedback in AI Life.
  • Single earbuds do not support firmware updates.

Update Method and Steps

Applicable Series

Applicable Model

Update via the AI Life app:

  1. Connect the earbuds to your phone/tablet, open the AI Life app, and visit the Home screen.
  2. Touch the corresponding earbuds card to access the device management screen, and go to Check for updates or Updates > Check for updates.
  3. If a new version is available, touch Auto-update and follow the onscreen instructions to complete the version update.

FreeBuds Pro series

FreeBuds Pro 4/FreeBuds Pro 3/FreeBuds Pro 2 +/FreeBuds Pro 2/FreeBuds Pro

FreeLace neckband series

FreeLace Pro 2/FreeLace Lite/FreeLace Pro

Innovation series

FreeClip/FreeBuds Lipstick

Vitality series

FreeBuds SE 3/FreeBuds 6i/FreeBuds SE 2/FreeBuds 5i/FreeBuds SE/FreeBuds 4i/FreeBuds 3i

Digital series

FreeBuds 5/FreeBuds 4E/FreeBuds 4/FreeBuds 3

Headphones

FreeBuds Studio

HONOR earbuds

FlyPods 3

Update via the connected device:

Phones/tablets running EMUI 10.0/HarmonyOS 2.0 or later

  1. Go to Settings > Bluetooth, find the target earbuds name from PAIRED DEVICES, and touch next to the earbuds name. Select Updates.
  2. If a new version is available, touch Auto-update and follow the onscreen instructions to complete the version update.

This function is not supported on the following devices.

  • HUAWEI mobile phones: HUAWEI P10, HUAWEI P10 Plus, HUAWEI Mate 9, HUAWEI Mate 9 Pro, PORSCHE DESIGN HUAWEI Mate 9, HUAWEI nova 2s, HUAWEI nova 3, HUAWEI nova 3i, and HUAWEI Y9 2019
  • HUAWEI tablets: HUAWEI MediaPad M5 10-inch, HUAWEI MediaPad M5 Pro 10-inch, HUAWEI MediaPad M5 8-inch, HUAWEI MediaPad M5 lite 8-inch, HUAWEI MediaPad M5 lite 10-inch, and HUAWEI MediaPad
  • HONOR 9, HONOR V9, HONOR Play, HONOR Note 10, HONOR Pad 5 8-inch, and HONOR Pad 5 10.1-inch

FreeBuds Pro series

FreeBuds Pro 4/FreeBuds Pro 3/FreeBuds Pro 2 +/FreeBuds Pro 2/FreeBuds Pro

FreeLace neckband series

FreeLace Pro 2/FreeLace Lite/FreeLace Pro/FreeLace

Innovation series

FreeClip/FreeBuds Lipstick

Vitality series

FreeBuds SE 3/FreeBuds 6i/FreeBuds SE 2/FreeBuds 5i/FreeBuds SE/FreeBuds 4i/FreeBuds 3i

Digital series

FreeBuds 5/FreeBuds 4E/FreeBuds 4/FreeBuds 3/FreeBuds 2

Headphones

FreeBuds Studio

HONOR earbuds

FlyPods 3/xSport Pro

Update via the Audio Assistant Tool on the PC:

  1. Download and install the Audio Assistant Tool from the Huawei official website.
  2. Open the tool, click to search for Bluetooth earbuds and select the earbuds' icon to update the earbuds.

Vitality series

FreeBuds 4i

Update via the FreeBuds 2 or FlyPods Pro app (only on HUAWEI and other Android phones):

  1. Open the app (FreeBuds 2 or FlyPods Pro) and agree to the service terms to visit the home screen.
  2. Make sure that the earbuds are connected to your phone/tablet. On the update screen, touch Check for updates.
  3. When a new version of firmware is available on the server, a message will display. Touch to download the new version. After the download is complete, close the charging case as prompted and touch UPDATE.
     
    • Keep the app running in the foreground during the update.
    • The app has been removed from HUAWEI AppGallery. Contact Huawei customer service for assistance.

Digital series

FreeBuds 2

Update via the FreeBuds Lite or FlyPods Lite app (only on HUAWEI and other Android phones):

  1. Open the app (FlyPods Lite or FreeBuds Lite) and visit the home screen.
  2. Make sure that the earbuds are connected to your device. Check the software version, and follow the onscreen instructions to search for the earbuds.
  3. Once the earbuds are found, the version information will display. Touch the update option to visit the update preparation screen.
  4. Press the button for five times in quick succession until the indicator on the charging case turns green. Check the confirmation box and enter the update screen.
     
    • Keep the app running in the foreground during the update.
    • The app has been removed from HUAWEI AppGallery. Contact Huawei customer service for assistance.

HUAWEI earbuds

FreeBuds Lite

HONOR earbuds

FlyPods Lite

Update via the FreeBuds app (only on HUAWEI and other Android phones):

  1. Open the app (FreeBuds) and visit the home screen.
  2. Select the FreeBuds update function and follow the instructions to update the earbuds.
  3. Open the charging case and scan for the earbuds. When the FreeBuds earbuds are detected, touch UPDATE to start the update.
  4. The FreeBuds earbuds will then update.

HUAWEI earbuds

FreeBuds

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