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Huawei Share OneHop

Supported Devices & System Requirements >

0 HUAWEI MateBook D 15HUAWEI MateBook D 15
1 HUAWEI MateBook X Pro NewHUAWEI MateBook X Pro New
2 HUAWEI Matebook 13HUAWEI MateBook 13
3 HUAWEI Matebook 14HUAWEI MateBook 14
4HUAWEI Matebook X ProHUAWEI MateBook X Pro
5HUAWEI Matebook D 2018HUAWEI MateBook D 2018
6HUAWEI Matebook XHUAWEI MateBook X
7HUAWEI Matebook DHUAWEI MateBook D
8HUAWEI Matebook EHUAWEI MateBook E
Features Usage Guide Phone System Requirements Laptop System Requirements
Multi-Screen Collaboration
  • Supported system apps:
  • Gallery, Files, Notepad, Email, and Recorder.Note: For Recorder, you can only drag files from your phone to the laptop.
  • Huawei phones that support NFC and run EMUI 10.0 or later.
For more information, refer to Compatible Phone Models for Multi-Screen Collaboration.
  • Laptops with the Huawei Share icon and PC Manager version 10.0 or later.
Image sharing From phone to laptop: up to 500 images each time
From laptop to phone: 1 image each time
  • Huawei phones that support NFC and run EMUI 9.0 or later.
  • Honor phones that support NFC and run EMUI 9.0 or later, or Magic UI 2.0 or later.
For more information, refer to Compatible Phone Models for Huawei Share OneHop.
  • Laptops with the Huawei Share icon and PC Manager version 9.0.1.80 or later.
Video sharing Supported video formats: MP4, AVI, MKV, MPG, MPEG, and MOV.
Document sharing Supported document types: Word, PPT, Excel, PDF, and TXT.
From laptop to phone: Open the document using Microsoft Office 2016 or later versions.
From phone to laptop: Open the document using WPS version of 11.5.2 or later.
  • Huawei phones that support NFC and run EMUI 9.1 or later.
  • Honor phones that support NFC and run EMUI 9.1 or later, or Magic UI 2.1 or later.
For more information, refer to Compatible Phone Models for Huawei Share OneHop.
  • Laptops with the Huawei Share icon and PC Manager version 9.1 or later.
OneHop Screen Recording
  • Maximum single recording time is 60 seconds.
  • Only available on laptops with Intel processor.
OneHop Clipboard Sharing For sharing text only.
  • Multi-Screen Collaboration
    Usage Guide
    • Supported system apps:
    • Gallery, Files, Notepad, Email, and Recorder.Note: For Recorder, you can only drag files from your phone to the laptop.
    Phone System Requirements
    • Huawei phones that support NFC and run EMUI 10.0 or later.
    For more information, refer to Compatible Phone Models for Multi-Screen Collaboration.
    Laptop System Requirements
    • Laptops with the Huawei Share icon and PC Manager version 10.0 or later.
  • Image sharing
    Usage Guide From phone to laptop: up to 500 images each time
    From laptop to phone: 1 image each time
    Phone System Requirements
    • Huawei phones that support NFC and run EMUI 9.0 or later.
    • Honor phones that support NFC and run EMUI 9.0 or later, or Magic UI 2.0 or later.
    For more information, refer to Compatible Phone Models for Huawei Share OneHop.
    Laptop System Requirements
    • Laptops with the Huawei Share icon and PC Manager version 9.0.1.80 or later.
  • Video sharing
    Usage Guide
    • Supported video formats: MP4, AVI, MKV, MPG, MPEG, and MOV
    Phone System Requirements
    • Huawei phones that support NFC and run EMUI 9.0 or later.
    • Honor phones that support NFC and run EMUI 9.0 or later, or Magic UI 2.0 or later.
    For more information, refer to Compatible Phone Models for Huawei Share OneHop.
    Laptop System Requirements
    • Laptops with the Huawei Share icon and PC Manager version 9.0.1.80 or later.
  • Document sharing
    Usage Guide
    • Supported document types: Word, PPT, Excel, PDF, and TXT
    • From laptop to phone: Open the document using Microsoft Office 2016 or later versions.
    • From phone to laptop: Open the document using WPS version of 11.5.2 or later.
    Phone System Requirements
    • Huawei phones that support NFC and run EMUI 9.1 or later.
    • Honor phones that support NFC and run EMUI 9.1 or later, or Magic UI 2.1 or later.
    For more information, refer to Compatible Phone Models for Huawei Share OneHop.
    Laptop System Requirements
    • Laptops with the Huawei Share icon and PC Manager version 9.1 or later.
  • OneHop Screen Recording
    Usage Guide Maximum single recording time is 60 seconds.
    Only available on laptops with Intel processor.
    Phone System Requirements
    • Huawei phones that support NFC and run EMUI 9.1 or later.
    • Honor phones that support NFC and run EMUI 9.1 or later, or Magic UI 2.1 or later.
    For more information, refer to Compatible Phone Models for Huawei Share OneHop.
    Laptop System Requirements
    • Laptops with the Huawei Share icon and PC Manager version 9.1 or later.
  • OneHop Clipboard Sharing
    Usage Guide For sharing text only
    Phone System Requirements
    • Huawei phones that support NFC and run EMUI 9.1 or later.
    • Honor phones that support NFC and run EMUI 9.1 or later, or Magic UI 2.1 or later.
    For more information, refer to Compatible Phone Models for Huawei Share OneHop.
    Laptop System Requirements
    • Laptops with the Huawei Share icon and PC Manager version 9.1 or later.
Note: • To check the system version of your phone, go to Settings > System > Software update (or System update). • To check the version of PC Manager, open PC Manager, and go to > About.

Huawei Share OneHop is currently not available on this model.

For more information, contact Huawei customer service center.

Customer service hotline: 400-830-8300 / 800-830-8300 (land-line)

Compatible Phone Models for Multi-Screen Collaboration

Huawei phones:

HUAWEI Mate 30, HUAWEI Mate 30 Pro, HUAWEI Mate 30 RS, HUAWEI Mate 20, HUAWEI Mate 20 Pro, HUAWEI Mate 20 RS, HUAWEI Mate 20X, HUAWEI P30, HUAWEI P30 Pro

Honor phones:

HONOR V30, HONOR V30 pro, HONOR 20, HONOR V20, HONOR 20 pro, HONOR Magic2

Compatible Phone Models for Huawei Share OneHop

Huawei phones:

HUAWEI Mate 9, HUAWEI Mate 9 Pro, HUAWEI Mate 10, HUAWEI Mate 10 Pro, HUAWEI Mate RS, HUAWEI Mate 20, HUAWEI Mate 20 Pro, HUAWEI Mate 20 X, HUAWEI Mate 20 RS, HUAWEI P10, HUAWEI P10 Plus, HUAWEI P20, HUAWEI P20 Pro, HUAWEI P30, HUAWEI P30 Pro, and HUAWEI nova 2s, HUAWEI nova 3i, HUAWEI nova 3, HUAWEI nova 3e.

Honor phones:

HONOR 9, HONOR V9, HONOR 10, HONOR V10, HONOR V20, HONOR Note10, and HONOR Play

Note: • Support for features vary by region. • Stay tuned for an updated list of compatible devices. Please contact customer service for further assistance.

NFC Detection Area

Note:
NFC detection area may vary with phone models, but it is usually near the rear camera.

FAQs

  • What should I do if there is no response when I tap my phone to the Huawei Share icon, or there is no connection request though the NFC tag has been detected?

    • Ensure that your phone is unlocked and the screen is kept on.
    • Check that NFC is enabled.
    • Tap the NFC detection area at the back of your phone against the Huawei Share icon until your phone vibrates or rings.

  • What should I do if image transfer fails when I tap my phone to the laptop's Huawei Share icon?

    • Check the laptop model compatibility: Huawei Share OneHop is only available on laptops with PC Manager version 9.0.1.80 or later that is running in the background.
    • Make sure that Wi-Fi and Bluetooth are enabled on your laptop, and that Wi-Fi, Bluetooth, and NFC are enabled on your phone. Tap the NFC detection area at the back of your phone to the Huawei Share icon again. If the issue persists, restart your phone and laptop.

  • If I open a file on my phone and my laptop at the same time, which file will be transferred first?

    • The file on your phone will be transferred to your laptop first by default.
    • To change the direction of the file transfer, close the file on your phone and go to the phone's home screen.

  • Where are files transferred from my phone stored on the laptop?

    • Open PC Manager, go to Settings > Phone Connection (My Phone) to view or modify the location where the files are stored.

  • Which phone apps can I use to drag and drop files between devices in Multi-Screen Collaboration?

    • System apps: Gallery, Files, Notepad, Email, and Recorder.Third-party apps: some apps are supported, may be dependent on app version.(Note: Recorder files can only be dragged from your phone to the laptop.)

  • Which speaker is used when I make calls or play media while using Multi-Screen Collaboration?

    • The sound will automatically be played from your laptop for music, videos, and notifications.
    • The sound will automatically go through your phone for phone calls.

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