Reset the network on a HUAWEI computer

Applicable products: PC,Desktop
Applicable products:
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Reset the network on a HUAWEI computer

If you cannot access the Internet due to a network conflict, you can reset the network to solve this problem.

Resetting the network will remove and reinstall all network adapters, and restore all other network settings to their factory defaults. After resetting the network, you'll need to reconnect your computer to the Internet. (You may not need to enter the password again after the reset in some user environments. In this case, skip this step.)

Click the following links to redirect to the corresponding operations:

Method 1: Reset the network through system settings

Method 2: Reset the network through the CLI

Method 1: Reset the network through system settings

  1. On the taskbar at the bottom, click and go to Settings > Network & Internet > Advanced network settings (Windows 10: Network & Internet).

    Click here to go to Network & Internet.

  2. Go to Network reset > Reset now. In the displayed Network reset window, click Yes. Wait until the computer automatically restarts.

    Some computer systems may display a message indicating that Windows will shut down in 5 minutes. Wait for 5 minutes until the computer automatically restarts.

Method 2: Reset the network through the CLI

  1. Search for "Windows PowerShell" in the search box on the taskbar at the bottom and select Run as administrator.

  2. Run the following commands in sequence. After the commands are executed, follow the onscreen instructions and restart the computer to reset the network.
    1. Enter netsh winsock reset and press Enter.

    2. Enter netsh int ip reset and press Enter.

    3. Enter ipconfig /release (there is a space between "ipconfig" and "/") and press Enter.

    4. Enter ipconfig /renew (there is a space between "ipconfig" and "/") and press Enter.

    5. Enter ipconfig /flushdns (there is a space between "ipconfig" and "/") and press Enter.

    6. Enter ipconfig /registerdns (there is a space between "ipconfig" and "/") and press Enter.

If the issue persists, back up your data, save your Office account that has been activated, and use F10 to restore your device to its factory settings. If the issue remains unresolved, take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance. (Tip: Feel free to call the Huawei consumer service hotline for assistance before going to a Huawei Customer Service Center.) We will do our best to address your needs.

To learn more:

The network speed is slow when my HUAWEI computer is connected to a Wi-Fi network

My HUAWEI computer cannot find a Wi-Fi network or frequently disconnects from the Internet after connecting to a Wi-Fi network

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