• This method does not apply to ARM-based HUAWEI MateBook E 2019 and HUAWEI MateBook E Go. For these two models, back up your data and go to an authorized Huawei Customer Service Center to reinstall your system.
• The display may vary depending on the system version. The actual experience shall prevail.
• The USB flash drive will be formatted during this operation, which will delete all of the data on the USB flash drive. Please back up the data on the USB flash drive in advance.
• You can visit the Microsoft official website to learn more about how to create installation media for Windows.
• This method is used to install the system provided by Microsoft, not the official mirroring system of Huawei laptops. After the installation is complete, the Huawei Intelligent Recovery by pressing F10 will be affected. To install the official mirroring system of Huawei laptops, go to Huawei Customer Service Center for assistance.

1. Prepare the following tools

1. A USB flash drive with an available capacity of at least 8 GB, and the USB flash drive is formatted to the FAT32 format.

   To do this, right-click on your USB flash drive and select Format, select FAT32 (Default) under File system, and click Start.

   

2. A computer that can be connected to a USB flash drive and access the Internet, to download the system installation media.
3. Computer whose system needs to be reinstalled.
   

   To prevent data loss, please back up your data in advance.

2. Prepare system installation media

1. Insert the USB flash drive into a computer that is connected to a network and visit the official Microsoft website (https://www.microsoft.com/en-us/software-download/windows10). Click Download Now and then Save. Download the media creation tool for installing the system: MediaCreationTool.exe.

   

   

2. After the tool is downloaded, click Run, or go to the installation path and find MediaCreationTool.exe. Double-click the package to run it.
3. Click Accept in the applicable notices and license terms window.

4. Select Create for the other computer under What do you want to perform. Click Next.

5. Uncheck Use the recommended option for this computer and set Language to English (United States), Version to Windows 10, and Integer to 64-bit (x64). Click Next.
   

   If your computer is HUAWEI MateBook E 2019, set Integer to 32-bit (x86).

6. Select USB flash drive under Choose where to save the installation file and click Next.

7. If the USB flash drive is displayed in the Select a USB flash drive window (such as E:\), it means that you have successfully connected the USB flash drive to the computer. Click Next.
   

   If a message pops up indicating that the USB flash drive cannot be found, it means that the USB flash drive cannot be detected. Check that the USB flash drive is connected to the computer correctly and click Refresh driver list.

8. Your computer will then download Windows 10 automatically. When the download is complete, a message will be displayed indicating that installation media for Windows 10 is being created.

9. Then the message Your USB flash drive is ready will be displayed. Click Finish. You can now install the new system using the USB flash drive.

3. Use the system installation drive to install Windows 10

Back up files to an external device before installation to avoid losing any important files.

1. Insert the prepared USB flash drive into the computer. Press and hold or consecutively press F12 during startup, select the USB flash drive and Startup using USB drive, and press Enter.

   

2. Select your preferences under Language to install, Time and currency format, and Keyboard or input method, and then click Next.

   

3. Once the installation screen displays, click Install now.

   

4. Check I accept the license terms in the License terms window and click Next.

5. Select Custom: Install Windows only (advanced) as the installation type.

6. In the Where do you want to install Windows? pop-up window, select Drive 0, Partition 3: Windows. Go to Next > Confirm.
   

   If the disk partition has been completely deleted, select the disk and click New to create a primary partition. Click Format, select NTFS as the file type, and perform subsequent operations as prompted.

   

7. A message will be displayed indicating that Windows is being installed.

8. After the system is installed, the computer will restart automatically. Disconnect the USB flash drive from the computer.

   

9. The Choose an operating system screen will be displayed during the restart process. Wait for about two seconds for the system to automatically choose this setting.

   

10. The first-time startup screen will be displayed indicating that the system has been reinstalled. Follow the instructions to finish setting up the system.

4. Connect your computer to the Internet, download Huawei PC Manager, and install all corresponding drives

1. Some features will be unavailable after a reinstallation of the system if drivers are not installed. After connecting your computer to the Internet, visit the Huawei PC Manager official website (https://consumer.huawei.com/en/support/pc-manager/), and download and install Huawei PC Manager.
2. Open Huawei PC Manager, click Drivers and select Update when the network works properly. Corresponding drivers will be installed and/or updated on your computer automatically.
3. Restart your computer and check that all drivers are installed properly in Device Manager and PC Manager.