I forgot the login password of my HUAWEI Mobile WiFi/HUAWEI CPE

Applicable products：

I forgot the login password of my HUAWEI Mobile WiFi/HUAWEI CPE

Restore your HUAWEI Mobile WiFi/HUAWEI CPE to its factory settings, reconfigure the password, and try again

After the factory settings are restored, all existing settings of HUAWEI Mobile WiFi/HUAWEI CPE will be lost, and the Wi-Fi name and password will be restored to their initial values.

For details about how to restore the device to its factory settings, see Restore HUAWEI Mobile Wi-Fi to its factory settings and Restore HUAWEI CPE to its factory settings.

If the issue persists or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.

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