Cleaning my HUAWEI earphones

Cleaning the FreeBuds series earphones

1. Clean the charging case, port, and charging contacts:
   • Clean the charging case with a soft, dry cloth. If necessary, use a wet wipe containing 70% alcohol to clean the external surface of the charging case. Make sure that the charging case is dry before putting the earphones back inside.
   • Use a soft, clean, and dry brush to remove any grime from the charging port.
   • Use a clean and dry cotton swab with a pointed tip to gently wipe the surface of the charging contacts on the charging case.

   

    

   • Avoid using a wet cloth to clean the charging case, or exerting too much force, to prevent damage to the contact points or surface.
   • If the earphones have been exposed to sweat, shower gel, shampoo, or other liquids, or if you have worn the earphones during a workout, clean and dry the surface and charging contacts of the earphones before putting the earphones back in the case.
   • If the indicator hole on the FreeBuds SE 2's charging case is dirty, use a clean and dry soft brush to gently brush the dirt out of the hole or try blowing the dust out. (Do not use sharp objects to clean the hole to avoid damaging internal components.)
2. Cleaning the holes and vents on the earphones: Use a clean and dry cotton swab with a pointed tip to gently remove any dirt and earwax from the holes, and then use a soft cloth to clean the holes.
   

   If you are using FreeBuds SE 2, use an alcohol-free cotton cloth or tissue to gently remove the dirt around the mesh cloths, then remove the residual dirt from the holes with a soft brush. If the mesh clothes are seriously blocked, take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

   For details about the positions of the holes and vents, see Function buttons and ports of the earphones.

   

3. Cleaning the ear tips:
    

   • Currently, only FreeBuds Pro 3, FreeBuds Pro 2 +, WATCH Buds, FreeBuds Pro 2, FreeBuds 5i, FreeBuds Pro, FreeBuds 4i, FreeBuds 3i, FreeLace, FreeLace Pro, FreeLace Lite, and FreeBuds SE earphones come with ear tips.
   • Do not use alcohol-based wipes to clean the ear tips, as this may cause irritation.
   • Remove the ear tips from the earphones, and wash them with clean water or clean them with an alcohol-free wipe. Do not use soap or any other household cleaning products.
   • Use a soft, clean, and dry cloth to clean the ear tips before attaching them on to the earphones.

     

Cleaning the FreeBuds Studio headphones

1. Cleaning the mesh fabric and ear caps: Use a soft brush to gently remove any foreign objects. Use a soft and damp cloth to gently clean the ear caps.
2. Cleaning the metal mesh on the microphone hole: Use a soft brush and then a soft cloth to clean the metal mesh.

Cleaning the FreeLace series wireless earphones

1. Cleaning the ear tips:
   • Remove the ear tips from the earphones, and wash them with clean water or clean them with an alcohol-free wipe. Do not use soap or any other household cleaning products.
   • Clean and dry the ear tips using a lint-free cloth or by placing them in a well-ventilated environment before attaching them tightly to the earphones.
     

     Do not use alcohol-based wipes to clean the ear tips, as this may cause irritation.

2. Cleaning the sound output hole and air vent: Use a soft, clean, and dry brush to gently remove any dirt or earwax from the sound output hole and air vent, and then use a soft cloth to clean the hole and vent.

   For details about the positions of the sound emitting hole and air vent, see Function buttons and ports of the earphones.

3. Cleaning the rear cover on the top of the earphone: Use a clean cotton cloth to gently clean the rear cover following the texture lines. Avoid the subwoofer holes when cleaning.
4. Clean the earphones: Use a soft and damp cloth to gently clean the neck cable, earphones, control panel, and battery box until they are clean and dry.

Tips for wearing wireless earphones

When wearing wireless earphones, be aware of the following:

• If the FreeBuds/FreeLace series earphones have been exposed to sweat, shower gel, shampoo, cosmetics, sunscreen, or other skincare liquids that may irritate the skin, or if you have worn the earphones during a workout, make sure to clean and dry the earphones and your ears before wearing again.
• Check the materials of the earphones for any substances that you are uncomfortable with or may cause irritation. For details, see Health information about wearing wireless earphones.

If your ears get red or itchy, feel wet, or become allergic to the earphones, stop using the earphones and clean them immediately. If your symptoms still persist, see a doctor and decide whether to continue using your earphones.