Principle behind push notifications: When your watch/band is connected to your iPhone, iOS will read new messages from your phone's Notification Center and then push them to your watch/band.

If the issue persists, perform the following steps:

1. Make sure your watch/band is properly linked with HUAWEI Health.
   To check the device connection status, open HUAWEI Health, touch Devices, and view your device card.

    

   • iOS has a memory management mechanism which clears apps that have been running in the background for extended periods of time, so as to ensure smooth system running and power efficiency. It is recommended that you open the HUAWEI Health app more frequently and avoid closing it manually.
   • Go to Settings > HUAWEI Health on your iPhone, and turn on the Background App Refresh switch. If the switch is grayed out, go to Settings > General > Background App Refresh, and enable WLAN & Cellular Data.
2. Enable app notifications in HUAWEI Health.

   Open the HUAWEI Health app, and choose Devices and then the connected device. Touch Notifications, toggle on Notifications, and turn on the switches for apps that you want to receive notifications from.

3. Enable app notifications on your phone.

   Go to Settings > Notifications on your phone, select a target app, toggle on Allow Notifications, select Notification Center, and select Always for Show Previews.

   

   If you have enabled Require Face ID for an app, Show Previews will be changed to Never for this app. In this case, you'll need to set Show Previews to Always for your watch to receive notifications from this app.

   

4. Enable system notification sharing.

   Go to Settings > Bluetooth, touch the connected device, and toggle on Share System Notifications.

   

5. Restart your watch/band and phone, and try again.
6. Update your watch/band and the HUAWEI Health app to their latest versions.
   • To update the HUAWEI Health app, search for "HUAWEI Health" in App Store, and download and update the app as prompted.
   • To update your watch/band, open HUAWEI Health, choose Devices and then the connected device, and touch Firmware update.
   • Refer to this guide on how to pair your watch/band with your iPhone once again. When your phone displays the message "Allow *** to display iPhone notifications?" during the pairing, touch Allow.
7. Restore the network settings of your phone.

   Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This operation will reset your WLAN/Wi-Fi, mobile network, and Bluetooth settings, but will not modify any other settings or delete any data.

8. Uninstall and then reinstall the HUAWEI Health app.

   Before uninstalling HUAWEI Health, remember to sync your data:

   Go to HUAWEI Health > Me > Privacy management, and turn on the switches for syncing fitness and health data to the cloud. Then return to the Me screen, go to Settings > Sync data manually, and touch SYNC.

9. Restore your watch/band to its factory settings.

   Restore your watch/band to its factory settings, and pair it with your phone again.

   Remember to swipe down on the HUAWEI Health app home screen to sync data (including health and fitness data) and back up important data before restoring your watch/band to its factory settings. A factory reset will clear all of your personal data and watch faces from the device. You can re-download and reinstall the watch faces from the Watch Face Store via the HUAWEI Health app.

If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.