Some app icons are missing from my HUAWEI phone/tablet's home screen

Applicable products： Tablet，Smartphone
Applicable products：

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Some app icons are missing from my HUAWEI phone/tablet's home screen

Step 1: Check whether an app exists

Swipe down from the middle of the home screen and search for the app in question in the search box.

  • If the app is found and can be opened with a tap, it indicates that the app exists.
  • If the app cannot be found, it indicates that the app does not exist.

Step 2: Check the app status

The app exists but its icon cannot be found

Items in Settings

Operation

Adjust Home screen style
  1. Open Settings and search for Home screen style.
  2. If Drawer is set, switch to Standard and try to find the icon.

Exit Simple mode

Open Settings, tap Exit Simple mode, and try to find the icon.

Change the theme to an official one
  1. Open the Themes app on the home screen and tap Me.
  2. Select a theme from Preset themes, tap Apply, and try to find the icon.

Try restoring the app if it does not exist

  1. Restart the device and check.

    Cause:

    • Apps installed in MainSpace are not displayed in Sub-user, Guest, or PrivateSpace.
    • When Safe mode is displayed in the lower left corner of the device, the system loads only basic features or preset apps.

    Operation: Restart the device and try again. The device will enter MainSpace and exit Safe mode by default after a restart.

  1. Some apps do not exist
    • Preset apps
      1. Find the shortcut switch in Control Panel: Apps such as Screen recording and Flashlight do not have home screen icons. You can swipe down from the upper right corner of the screen to open Control Panel and enable them there.
      2. Search for and restore the app: Swipe down from the middle of the home screen, search for the name of the preset app (such as Email), and tap RESTORE.

      1. Restore the app from Settings.

        Go to Settings > Apps & services > Restore to find and restore the app. If the restoration fails, see Pre-installed system apps on my HUAWEI phone/tablet fail to be restored after being uninstalled.

    • Third-party apps: Download and install the app from AppGallery again.

If the issue persists

If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance.

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