Unable to log in to my Outlook account via Huawei Email

Applicable products： Tablet，Smartphone

Applicable products：

Unable to log in to my Outlook account via Huawei Email

Perform the following steps to troubleshoot:

1. Log in from Outlook/Exchange entry

Try logging in from Outlook/Exchange entry, and entering your email account and password.

Log in to the web-based Outlook on your computer. Then, go to Settings > Sync email, and enable POP3/SMTP/IMAP/Exchange.

Try logging in to the web-based Outlook, disabling the two-step verification feature, and try again. The process is as follows:

In a browser app on your phone, go to https://account.live.com/proofs/Manage, enter your email address, and touch Next.
Enter the password.
Verify your identity using the personal information you provided when registering your email. (The following uses verification using a phone number as an example.)
Enter the last four digits of your reserved phone number and then the verification code.
After verification is successful, select No thanks.
Locate Two-step verification, and click on Turn off two-step verification.
When the following dialog box appears, touch Yes.
If your screen resembles the following figure, two-step verification has been turned off.

If the issue remains unresolved, call the Huawei customer service for further assistance.

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