Unable to take screenshots or record the screen in certain third-party apps on my HUAWEI phone/tablet

Problem:

Screenshots and screen recordings can't be taken in certain third-party apps, as further described below:

1. A black screen is displayed but sound continues to play when the screen recording captured in the app is opened in Gallery.
2. When taking a screenshot of the app screen, the message "Unable to take screenshots of private content." displays.
3. When taking a screenshot, the screenshot cannot be displayed, and Couldn't capture screenshot is displayed in the menu bar, as shown below:

Cause:

This issue is related to the design of certain third-party apps rather than restrictions from the phone. An app would disallow screenshots and screen recordings of their screens in the consideration of user information security or video copyright restrictions.

Solution:

If you have any other questions, please contact the app development team.