When I try to log in or reset my password, it always failed with pop-ups like "Invalid Account" or "Wrong Account/Password"

Applicable products: Tablet,Smartphone
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When I try to log in or reset my password, it always failed with pop-ups like "Invalid Account" or "Wrong Account/Password"

Please make sure the phone number is well-formed and find examples below:

  • Prefix with '0', e.g. :09396802022;
  • Prefix with '+98', e.g. : +989396802022
  • Prefix with '0098', e.g. : 00989396802022
  • No prefix: 9396802022
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