Unable to open some pre-installed apps on my HUAWEI computer
Applicable products:
PC
Applicable products:
Unable to open some pre-installed apps on my HUAWEI computer |
Problem
The user is unable to open some system apps, such as Weather, Photos, and Calendar, and receives an error message.
Cause
- The Windows built-in app is abnormal, the version is too early, or the app is uninstalled by mistake.
- Windows system files are damaged.
Solution
- Open Microsoft Store, click Library in the left pane, and click Check for Updates to update the apps in the list of installed apps to their latest versions.
- Reset Windows built-in apps by referring to Using commands to reinstall built-in apps in Windows OS. After the reset is complete, restart your computer and try again.
- To troubleshoot Windows system issues, back up your data and update your computer's system to the latest version. For details, see Updating to a higher version of Windows. If the issue persists, create an account by referring to Adding/Deleting a user account on the computer . After the account is created, restart the computer immediately, select and switch to the newly created local account during startup, enter the system as prompted, and try again.
- If the issue persists, back up your data in advance, record your Office account, and use F10 to restore your computer to its factory settings.
Thanks for your feedback.