Uninstall updated software in Safe Mode

Applicable products: PC,Desktop
Applicable products:
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Uninstall updated software in Safe Mode

Third-party device driver programs do not load in Safe Mode resulting in features including the fingerprint, Bluetooth, and network not working.

  1. Press and hold F8 during startup.
  2. Click Troubleshoot on the Choose an option screen and go to Advanced options > See more recovery options > Startup Settings > Restart. Alternatively, go to Advanced options > Startup Settings > Restart.

  3. Press the 4 key or F4 key and click Enable Safe Mode to enter Safe Mode.

  4. Click the Windows icon and go to Windows System > Control Panel.

  5. Open Control Panel and select Uninstall a program.

  6. Click View installed updates.

  7. Right-click the update you want to uninstall and click Uninstall.
     
    • Some system patches are closely related to system security. After the update, the patches cannot be uninstalled. If you right-click the update, the Uninstall option will not be displayed.
    • Some third-party antivirus software and monitoring software cannot be uninstalled using this method. You can delete them by deleting their folders. Antivirus software and monitoring software are usually stored in "C:\Program Files (x86)" or "D:\Program Files (x86)". Go to the path, find the corresponding files, and delete them.

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