Desktop icons missing on my HUAWEI computer

Applicable products: PC,Desktop
Applicable products:
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Desktop icons missing on my HUAWEI computer

Problem

The desktop icons are missing or disappear from the Windows computer desktop.

Cause

There is an issue with desktop-related settings.

Solution

  1. Check whether the desktop icons have been set to display.

    Windows 11

    Windows 10
    1. On Windows 11:
      • If only the system icons (such as the icons of This PC and Control Panel) cannot be found, it may be because you have not set the icons to display on the desktop. In this case, perform the following steps.
        1. Right-click a blank area on the desktop, select Personalize from the shortcut menu, and go to Themes > Desktop icon settings.

        2. Select some of the options in the Desktop Icons tab based on your preferences, then click OK.

      • If all of the desktop icons disappear, they may have been hidden. Right-click a blank area on the desktop, select View from the shortcut menu, and then select Show desktop icons to display them.

      • If the taskbar is missing along with the desktop icons, Windows Explorer may have broken down. Perform the following steps to restart Windows Explorer.
        1. Press Ctrl+Alt+Del to open Task Manager.

        2. Go to File > Create new task, enter "explorer", and click OK.

    2. On Windows 10:
      • If only the system icons (such as the icons of This PC and Control Panel) cannot be found, it may be because you have not set the icons to display on the desktop. In this case, perform the following steps.
        1. Right-click a blank area on the desktop, select Personalize from the shortcut menu, and go to Themes > Desktop icon settings.

        2. Select some of the options in the Desktop Icons tab based on your preferences, then click OK.

      • If all of the desktop icons disappear, they may have been hidden. Right-click a blank area on the desktop, select View from the shortcut menu, and then select Show desktop icons to display them.

      • If the taskbar is missing along with the desktop icons, Windows Explorer may have broken down. Perform the following steps to restart Windows Explorer.
        1. Press Ctrl+Alt+Del to open Task Manager.

        2. Go to File > Create new task, enter "explorer", and click OK.

      • In addition, the desktop icons may disappear when Tablet mode is enabled. In this case, click the Notification icon in the lower right corner of the taskbar and disable Tablet mode.
  2. If you have installed a program, but there's no shortcut icon for it on the desktop, follow the steps to create a desktop shortcut for the app on your computer.
  3. If the issue persists, back up your data, record your Office account, and follow the instructions in Use F10 to restore factory settings on a HUAWEI Windows computer. If none of the above solved the problem, take your device and proof of purchase to an authorized Huawei Customer Service Center for further assistance. We will do our best to address your needs.
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