Restoring the kids watch to its factory settings

Applicable products:
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Restoring the kids watch to its factory settings

The kids watch is not linked with a phone

Press the Home button when on the home screen of the kids watch to enter the Settings screen, touch Advanced settings, enter the default password, and go to Restore to factory settings > OK.

The default password is 0000. If you are using a HUAWEI KidWatch 3, the password is not required.

The kids watch is linked with a phone

When the kids watch is powered on and connected to the Internet, the main admin can use the HUAWEI FamCare app to restore the watch to its factory settings.

Open the HUAWEI FamCare app, touch in the upper right corner of the home screen, and go to Settings > Reset watch.

Restoring the kids watch to its factory settings will clear call logs, chat records, messages, photos, and other data from the watch. Please exercise caution when performing this operation. To manage the kids watch again, you will need to scan the QR code of the watch again. Data such as contacts and alarms is stored over the cloud. After the kids watch is linked to the HUAWEI FamCare app again, data will be synced from the cloud to the watch.

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