If your eyewear crashes or cannot be powered on, perform the following troubleshooting steps:

1. Power it on by refer to the following.

   Applicable Product	Step
   HUAWEI Eyewear 2	Connect the end of the charging converter with the charging port to a USB-C charging cable. Connect the other end of the charging converter to the two temples to charge the eyewear. Make sure that the indicators on the temples are on.
   HUAWEI Eyewear	Connect the temples to the charging converter to charge the eyewear, and check whether the indicator on the converter is on. If the indicator is steady yellow or green, it indicates that the eyewear has been powered on. Then pair and connect the eyewear.
   HUAWEI X GENTLE MONSTER Eyewear II	Place the eyewear in the case, connect the case to the charger, wait for 5 minutes, and check whether the indicator inside the case is on. If the indicator is steady red, yellow, or green, it indicates that the eyewear has been powered on. Then pair and connect the eyewear for use again.
   HUAWEI X GENTLE MONSTER Eyewear	Place the eyewear in the case, and connect the case to the charger, while keeping the case open. Press and hold the Function button for 15 seconds, then wait for 5 minutes, and check whether the indicator inside the case is on. If the indicator is steady red, yellow, or green, it indicates that the eyewear has been powered on. Then pair and connect the eyewear for use again.

2. Check whether there is a prompt tone when you wear the eyewear.

   If the battery power of the eyewear is sufficient, listen for a prompt tone when you wear the eyewear. If there is no prompt tone, take off the eyewear, and wear it again.

3. Pair and connect your eyewear again.

   You can refer to Pair and connect my HUAWEI Eyewear series device. For optimal use, update your eyewear to the latest version after it can be powered on.