Bluetooth calls and standalone eSIM calls on your HUAWEI smart watch

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Bluetooth calls and standalone eSIM calls on your HUAWEI smart watch

Your watch supports Bluetooth calls and standalone eSIM calls in different situations.

The support for call forwarding by the eSIM One Number service varies by region. For details, consult with the customer service of your local carrier.

Syncing/Deleting contacts

Syncing contacts:

You can't add contacts on your watch. When the watch is connected to your phone via Bluetooth, your watch will automatically sync contacts from your phone.
 
  • If the contacts are not automatically synced, open the app list on your watch, and go to Contacts > Sync contacts > Sync.
  • If you do not want to sync contacts, open the Huawei Health app, access the device details screen, go to Device settings > App management > Contacts, and disable Sync data to watch.

    This option is not available in the HUAWEI Health app on iPhones. iOS 18 supports contact authorization. You can go to Settings > App > HUAWEI Health > Contacts, and sync contacts as required.

Deleting contacts:

For the contacts synced from your phone, you can delete them on the watch as follows:

  1. In the app list on your watch, go to Settings > Apps > App management > System processes.
  2. Go to Contacts Storage > Storage > Clear data. Then, there will be no contacts on your watch. You can manually sync contacts from the Contacts app on your watch.

The watch does not support deleting a single contact. To delete a single contact, select the target contact from the contacts list on your phone and delete it. The contact on the watch will be deleted when the watch is connected to your phone.

Answering/Ending a call on your watch

 
  • To use the eSIM service on your watch, you'll need to keep wearing your watch and disable Auto-disable network by going to Settings > Battery, swiping up on the screen, and going to Power saving > Auto-disable network.
  • When you use the eSIM service on your watch, features such as harassment blocking and blocklist are not supported. When the eSIM service is not used on your watch, the blocking settings on the phone will be automatically synced to your watch.

Answering a call: When you receive an incoming call, your watch will notify you and display the caller information. Tap to answer the call.

Ending a call: Tap to end the call.

Returning to the call screen:

If you're not on the call screen, tap the Phone icon at the top of the device home screen to return to the call screen.

HUAWEI WATCH 3 Series: If you're not on the call screen, enter the Assistant·TODAY screen or double-press the Up button to access the recent tasks screen, and tap to return to the call screen. From there you can tap to end the call.

Making a call on your watch

Press the Up button on the watch to enter the app list, select Phone, and choose any of the following methods to make a call.
  • Tap Call logs and then a call log to call back.
  • Tap Keypad, enter the number you want to call, and tap the Dial icon to initiate a call.
  • Tap Contacts and then a contact to make a call.

Bluetooth Connection Status

eSIM Standalone Number Service Not Activated

eSIM Standalone Number Service Activated

eSIM One Number Service Activated

The watch and phone are connected via Bluetooth.

Bluetooth calls

When your watch is connected to the eSIM network:

You can make Bluetooth calls or standalone eSIM calls.

When your watch is not connected to the eSIM network:

Bluetooth calls
  • When When connected to phone is disabled in Settings > Mobile network > Auto-disable network on your watch and your watch is connected to the eSIM network: Bluetooth calls are preferentially used and eSIM calls are supported.
  • When When connected to phone is disabled in Settings > Mobile network > Auto-disable network on your watch and your watch is not connected to the eSIM network: Only Bluetooth calls are supported.
  • When When connected to phone is enabled in Settings > Mobile network > Auto-disable network on your watch: Only Bluetooth calls are supported.

To check whether your watch is connected to the eSIM network, swipe down from the top of the watch home screen to enter the Control Panel. If the icon is displayed at the bottom, your watch is connected to the eSIM network.

HUAWEI WATCH 3 Series:

  • When connected to an iPhone: Only standalone eSIM calls are supported.
  • When connected to other phones: Only Bluetooth calls are supported.

The watch and phone are disconnected via Bluetooth.

Unable to make calls

Standalone eSIM calls

Standalone eSIM calls

Configuring settings during a call

  • Adjust the call volume by rotating the Up button. Mute a call by tapping the Mute icon ().
  • Enter digits by tapping the More icon () and then typing in the keypad.

Switching calls between your phone and watch

eSIM calls can't be switched between your phone and watch.

  1. Make sure that your watch is connected to your phone via Bluetooth.
  2. On the call screen of your phone, tap the Bluetooth button in the lower right corner and choose to switch audio to your phone, watch, or earphones.

Viewing/Deleting call logs

  1. Press the Up button to enter the app list and then go to Phone > Call logs to view your call logs (including incoming, outgoing, and missed calls).
  2. Swipe left on the screen and tap the Delete icon to delete the call log.
     
    • Deleting multiple call logs at once is not supported.
    • When you use standalone eSIM calls, the contacts on your phone do not contain any logs of calls made or received on your watch.
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