Unable to send emails on my HUAWEI phone/tablet

1. Network connection issues

1. Switch between the mobile data and Wi-Fi network, and try again.
2. Check whether you can send emails via Wi-Fi, but not via mobile data. If so, open Tablet Manager/Optimizer, go to Mobile data > Networked apps, touch Email, and select both Mobile data and Wi-Fi.

   

2. Log out of the email account, and log in again

Open Email, go to > Settings to log in to your account, touch Remove account to log out, and then log in to your account again to send emails.

If you cannot log in again, refer to the following knowledge:

Unable to log in to my Exchange account in the Huawei Email app

3. If the issue persists

If the issue persists, please call the Huawei customer service hotline for further assistance. We will do our best to address your needs.