When the screen of the laptop which is connected to a monitor is turned off, music playback on the monitor stops

Applicable products: Monitor
Applicable products:
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When the screen of the laptop which is connected to a monitor is turned off, music playback on the monitor stops

Problem

When the screen of the laptop which is connected to the monitor is turned off, music playback on the monitor stops.

Cause

When a laptop is connected to a monitor, video and audio signals are simultaneously transmitted to the monitor through the HDMI or DP port. When the laptop lid is closed and the screen is turned off, the video and audio signals stop being sent. As a result, the monitor screen turns black, and music playback stops.

Solution

This is normal and does not indicate a fault with the device. If you want the monitor to display and play audio properly when the laptop lid is closed and the screen is turned off, please refer to Set Do nothing when I close the laptop lid.

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