Correct way to wear your HUAWEI FreeArc earbuds
| Correct way to wear your HUAWEI FreeArc earbuds |
It is normal that the earbuds may come loose or fall off when you are flipping your hair, wearing a scarf, sleeping, brushing your teeth, or wearing a face mask. You can remove the earbuds and wear them again.
How to wear the earbuds correctly
- Take out a FreeArc earbud from the charging case.
- Pinch the acoustic bean and place the comfort droplet above the outside of your ear. Then, rotate the earbud downward until you get a snug fit along the slope of your ear.
- Adjust the acoustic bean near your ear (cavum concha) until it feels comfortable.
If the earbuds are too tight
A HUAWEI FreeArc earbud consists of an acoustic bean and a comfort droplet connected through a C-bridge. Due to individual differences, the wearing experience might be marginally different. It may take some time for you to get used to wearing your earbuds. As you continue to wear the earbuds, the external polymer elastic material of the C-bridge will gradually adapt to your ear auricles.
Follow the instructions below to adjust how you wear the earbuds:
1. Adjust the earbuds by referring to How to wear the earbuds correctly.
2. After wearing the earbuds for a long time, remove them and gently massage your ears.
Do not wear the earbuds before falling asleep, to avoid any potential strain on your ears.
If the earbuds are still too tight and uncomfortable to wear, you can have the earbuds returned or replaced within 7 days after being purchased from online channels, as long as the accessories and packaging box are intact and follow-up sales will not be affected.
If the earbuds do not stay in place/fall off easily when you are wearing them
- Clean your ears with a clean tissue before putting on the earbuds.
- It is recommended that you wear both earbuds. When wearing an earbud, gently open the C-bridge, place the comfort droplet above the outside of your ear, and rotate the earbud downward until you get a snug fit along the slope of your ear. Then, adjust the acoustic bean near your ear.
FreeArc features an open-ear design and its acoustic beans do not need to be inserted into the ear canals.
- If you sweat a lot during a workout, wipe off the sweat in a timely manner to prevent the earbuds from falling off. Once you finish the workout, wipe the earbuds down to make sure that they are dry before placing them in the charging case.
- Avoid twisting the earbuds with great force or straightening the earbuds.