Unable to download the Huawei Health app
Applicable products: Wearable
Applicable products:
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Unable to download the Huawei Health app
  1. Check whether your phone meets the applicable system version requirement. If not, be sure to update your phone to its latest version before proceeding.

    HUAWEI Phones

    iPhones

    Third-Party Android Phones

    EMUI 12.0 or later

    iOS 13.0 or later

    Android 8.0 or later

    Please note that PrivateSpace of a HUAWEI phone does not support the download of Huawei Health, and that you'll need to switch to MainSpace and try again.

  2. You can download the Huawei Health app through either of the following methods.

    Method

    (1) Via Your Phone's Built-In App Store

    (2) Via Code Scanning with Mobile Browser

    HUAWEI phones

    Open HUAWEI AppGallery on your phone, then search for and download the latest version of Huawei Health.

    • Open a mobile browser and scan the QR code on the wearable product manual or packaging box for app download.
    • Navigate to the pairing screen on your wearable, open a mobile browser on your phone, and scan the QR code on the wearable screen for app download.
    • Save the QR code below on your phone, and open a browser to scan it for app download.

    iPhones

    Open App Store, then search for and download the latest version of HUAWEI Health.

    Third-party Android phones

    • Xiaomi, OPPO, and vivo phones: Open the built-in app store on your phone, then search for and download the latest version of Huawei Health.
    • Other brands: For an optimal experience with app downloads, first download HUAWEI AppGallery from https://appgallery.cloud.huawei.com/app/C10414141, and then download Huawei Health through HUAWEI AppGallery.

If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.

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