Fall detection and emergency SOS on your HUAWEI watch
| Fall detection and emergency SOS on your HUAWEI watch |
After fall detection is enabled, the watch will detect your posture through the acceleration sensor on the watch. If the watch detects that you have fallen and may fall into a disabled state, it will enable the emergency SOS feature for you.
To disable fall detection, enter the watch's app list, go to , and toggle off Fall detection.
- Your watch can't detect all falls. It can sometimes misinterpret high-impact activities as falls and trigger fall detection.
- If your watch is connected to your phone via Bluetooth and your phone has two SIM cards, make sure to set in advance the default card for making emergency calls.
- When paired with an iPhone, your watch cannot send help messages.
- If the eSIM Standalone Number service is not enabled on your watch, it cannot send help messages when paired with an iPhone.
Setting emergency information and emergency contacts
Emergency information can help first responders in an emergency. To set emergency information and emergency contacts, do as follows:
- Open Huawei Health, and go to to add personal information and healthcare information such as your blood type.
- Go to and select an emergency contact that you would like to add. You can also tap
next to an emergency contact to delete the contact. You can add up to three emergency contacts.
Make sure you set your emergency contacts in the correct order. If emergency SOS is triggered, your watch will call your first emergency contact and send help messages to all your emergency contacts.
Viewing emergency information
On your watch
Enter the watch's app list, and go to to view your emergency information.
On your phone
Open Huawei Health, choose to view your emergency information.
Fall detection and auto-SOS
- Enter the watch's app list, go to , and toggle on Fall detection.
- If the watch detects that you have fallen and may fall into a disabled state, it displays a pop-up, asking you whether to make emergency calls.
- If you choose
or don't perform any operations on the watch within 60 seconds, the watch triggers emergency SOS.
- If emergency contacts have been set, the watch will automatically call the first emergency contact and send a help message containing your current location to all emergency contacts.
- If no emergency contact has been set, public emergency call numbers will be displayed for you to select.
If the eSIM Standalone Number service has been activated for your watch, you can send help messages on your watch.
Manual emergency SOS initiation
- If emergency contacts have been set, the watch will automatically call the first emergency contact and send a help message containing your current location to all emergency contacts.
- If no emergency contact has been set, public emergency call numbers will be displayed for you to select.
- If Fall detection is disabled, your watch won't initiate an emergency SOS upon detecting a major fall. In this case, press the Up button five times in quick succession. (Emergency SOS can always be launched by pressing the Up button five times in quick succession.)
- When your watch is connected to your phone via Bluetooth, you can press the Up button five times in quick succession to make an emergency call. You can see the calling screen on your phone a few seconds later. If they are not connected, you'll only be able to make calls after activating the eSIM service on your watch.