Usage Tips
- Product Name
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How to do an OTA update?
You will get a notification when a new software update is available. We recommand you to update your device to the latest software version in order to enjoy its best performance
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How to record videos in super slow motion
Mate 20 series allows you to shoot super slow motion videos and capture every detail of a fast-moving scene
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How to take extreme close up pictures
Mate 20 series features an ultra wide-angle lens instead of a monochrome one. The new lens allows you to take extreme close-up shots from a very short distance
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How to take moving pictures
Are you tired of the same old, plain pictures? Use the Mate 20 Pro's camera to take moving pictures and remember wonderful moments forever.
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How to use AI Cinema modes
Thanks to Kirin 980's real-time object recognition capabilities and customized NPUs, the Mate 20 series features an AI Cinema mode.
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What is HiVision
The new Mate 20 Pro introduces HiVision, a feature that scans and identifies objects and images.
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Tips on using Camera Pro mode
You want to get the most out of your phone's camera? Try using the Pro mode to take unique and personalized photos like a true professional
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Wide Angles
Huawei worked hard with Leica to give you the best photographic experience possible.
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How to use the basic camera features
The new Huawei Mate 20 Pro is equipped with a revolutionary Leica triple camera system, offering you plenty of cool features.
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How to enable Face Recognition
Mate 20 Pro introduces one of the most advanced 3D face recognition systems.
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How to use Face Recognition
Face Recognition is a new fast unlock method which allows you to gain access to your device by just taking a quick glance
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What is an OTA update
A software update is a free download of an operating system or a software suite that provides enhancements.
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Ota Update Failure
Before downloading an update package, make sure there is enough space on the phone's internal storage.
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In Which Order
We figured you would like to know in which order are the updates distributed.
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Why can't I download the update on my phone
If you can't download the update package or the download doesn't go beyond 0%, try clearing the System update cache.
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Express your feelings with 3D Qmojis
Use the new Mate 20 series to express your feelings with amusing 3D Live Qmojis, which recognize and imitate your facial expressions, movements and even your voice.
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What is HDR mode and how to use it
The Mate 20 series features Super HDR technology, which improves the camera performance in difficult lighting conditions.
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How do I set up the reverse wireless charging
One of the coolest features of the new Huawei Mate 20 Pro is the reverse wireless charging. It literally turns your phone into a charging pad, allowing it to charge another devices.
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How to use the camera to take panoramic selfies?
Take full advantage of the powerful front facing camera of the Mate 20 series.Never lose an important landmark even when taking a selfie. Use the Panorama mode to capture wide-angle amazing photos.
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Smart Power-Saving Management for a longer battery life
Everybody hates when the phone runs out of power. You can use Smart power-saving management to extend the battery life of your device and enjoy it to the fullest.
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Why does the phone get stuck on the update screen?
During the update process, the device may get stuck on the update screen. There are several situations to be taken into consideration.
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Have you tried the new Desktop mode
Goodbye cables and wires! With the new Mate 20 series, you can quickly project presentations, games or videos to a larger screen or use your device as an actual PC.
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Transform your toy into a 3D model ?
With Mate 20 Pro & Mate 20 R you can bring your favourite toy to life. Scan and transform it into a virtual 3D model that you can later use in videos or play with in real-life environments.
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Unlock your Mate 20 PRO & Mate 20 RS with the new in-screen fingerprint sensor
The new Mate 20 Pro is one of the first Huawei device to use an in-screen fingerprint sensor. You just have to touch the display with your finger and the phone will get unlocked almost instantly.
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Have you tried the new HiTouch assistant?
Did you know that with the Mate 20 series you can easily shop using only two fingers? Thanks to the new HiTouch assistant, your device will identify an object in a photo and will help you buy it right away.
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Have fun with the Master Ai scene recognition feature
Thanks to its Dual-NPU, the Mate 20 series features an advanced Master AI scene recognition function. It can identify scenes and object in real-time and adjust the colours accordingly to give you vivid, professional photos.
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Control your home appliances with the Mate 20 series IR sensor
Turn your Huawei Mate 20 series device into an universal remote control. Thanks to its inbedded Infrared sensor, you can use your phone to control a large variety of household appliances.
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Manage your phone usage habits with Digital Balance
The Mate 20 series devices are among the first phones to adopt the "digital wellness" feature introduced by Android 9.0. Named Digital Balance, this function helps you monitor your device usage, so you and your family can live in perfect harmony with technology.
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Navigate your phone using Gesture Control
The Mate 20 Pro series comes with a brand new gesture control feature. You can either use the old three-button Android navigation system or switch to gesture navigation and enjoy the full screen, without any keys, bars or docks taking up space on it.
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Have you tried the new Dark Interface from EMUI 9
Mate 20 Pro, Mate 20 RS and Mate 20 X feature large capacity batteries, giving you an excellent autonomy. But you can try to extend your battery's life even more with the new EMUI 9 Dark Interface.
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How to take moving pictures
Are you tired of the same old, plain pictures? Use the Mate 20 Pro's camera to take moving pictures and remember wonderful moments forever.
