Privacy

1 We care about your privacy as much as you do

At HUAWEI, we believe that the security of your privacy is just as important as producing the best product for our customers.

Therefore, we focus on personal privacy protection at the beginning of each product design and extend this concept throughout the entire development process.

Most of the personal data you store on your device (such as your photos, calling history, mailing list, messages, frequently visited websites, and so on) will be strictly protected. In addition, you will be clearly notified of any personal information being collected, and have complete control over the gathering, processing, and sharing of your personal data. Without your authorization, your personal data will not be disclosed with any third parties.

Continuously enhancing your user experience, while comprehensively protecting your personal privacy is our commitment, as well as our tireless pursuit.

1.1 Keeping your data safe and secure, whether stored or transmitted

As you use our product, we will guarantee the security and privacy of your personal information and encrypt your personal data, whether transmitted or stored locally. For example, , we will provide you with a separate encrypted space that is completely isolated from your Main Space, so you can store your sensitive personal data for further protection.

1.2 Your personal information is yours only

Whether you are texting, watching videos, or using HUAWEI My Cloud, your personal data will never be disclosed to any third parties without your authorization.

PrivateSpace
HUAWEI My Cloud

1.3 We only collect the minimum amount of personal information necessary for our services

To provide you with the necessary services and personalized experiences, we may need to access certain information (such as your device ID, phone number, and so on). However, we would only collect the minimum amount of information necessary for our services. Please refer to the Privacy Statement to learn more about this process.

1.4 You can control the gathering, processing, and sharing of your personal data

To access your photos, contacts, and other personal data, the app is required to obtain your permission in advance. For the apps installed on your device, you can control the permissions applicable and allow or deny a permission requested by a certain app. For example, if an app is requesting to access your photos, contacts, SMS, location, or other information, you can deny this request and prohibit it from accessing such information. Without your authorization, an app will not be able to access the protected resources and data on your device.

HUAWEI AppAdvisor
Permission management

Find out more about privacy and security.

At HUAWEI, we believe that the security of your privacy is just as important as producing the best product for our customers.

Therefore, we focus on personal privacy protection at the beginning of each product design and extend this concept throughout the entire development process.

Most of the personal data you store on your device (such as your photos, calling history, mailing list, messages, frequently visited websites, and so on) will be strictly protected. In addition, you will be clearly notified of any personal information being collected, and have complete control over the gathering, processing, and sharing of your personal data. Without your authorization, your personal data will not be disclosed with any third parties.

Continuously enhancing your user experience, while comprehensively protecting your personal privacy is our commitment, as well as our tireless pursuit.

1.1 Keeping your data safe and secure, whether stored or transmitted

As you use our product, we will guarantee the security and privacy of your personal information and encrypt your personal data, whether transmitted or stored locally. For example, , we will provide you with a separate encrypted space that is completely isolated from your Main Space, so you can store your sensitive personal data for further protection.

PrivateSpace

1.2 Your personal information is yours only

Whether you are texting, watching videos, or using HUAWEI My Cloud, your personal data will never be disclosed to any third parties without your authorization.

HUAWEI My Cloud

1.3 We only collect the minimum amount of personal information necessary for our services

To provide you with the necessary services and personalized experiences, we may need to access certain information (such as your device ID, phone number, and so on). However, we would only collect the minimum amount of information necessary for our services. Please refer to the Privacy Statement to learn more about this process.

HUAWEI AppAdvisor

1.4 You can control the gathering, processing, and sharing of your personal data

To access your photos, contacts, and other personal data, the app is required to obtain your permission in advance. For the apps installed on your device, you can control the permissions applicable and allow or deny a permission requested by a certain app. For example, if an app is requesting to access your photos, contacts, SMS, location, or other information, you can deny this request and prohibit it from accessing such information. Without your authorization, an app will not be able to access the protected resources and data on your device.

Permission management

Find out more about privacy and security.

2 Protecting your privacy

We have integrated EMUI with a variety of encryption and innominate privacy protection measures to securely protect the important information on your device and to provide you with necessary services and personalized experiences in the context of privacy compliance.

2.1 HUAWEI AppAdvisor

HUAWEI AppAdvisor is a feature service that will recommend premium apps to you when you use the Recommended folder on your home screen. To provide you with this service, the following device information and behavioral data will be collected and sent to the server:

• App view and click data
• Device information (Google advertising ID, device model, system language, system version, and ROM version)
• Network information (mobile country code, and mobile network code)

To calculate the number of app activations, your Google advertising ID will be shared with third parties.

If you are in Asia (excluding Mainland China), Middle East, Latin America, or Africa, your data will be stored to Singapore and Hong Kong servers. If you are in Europe, your data will be stored to a server within the EU. The collected data will only be retained for 3 months and will be deleted automatically upon expiration.

You can disable app recommendations by deselecting Recommended in the AppAdvisor and terminate the collection and upload of data by removing or uninstalling all apps in the Recommended folder.

2.2 Gallery

By scanning your photo information locally on your device (such as the time and location), we can analyze the aggregation preferences and create a photo album of all your wonderful moments in life.

By classifying your photos locally on your device (such as people, landscapes, cuisine, documents, and so on), we can help you better manage your images.

By indexing your photos locally on your device, we can help you quickly search for images based on their name, time of recording, notes, and location.

To ensure the security of your personal information as we provide you with these features, the entire process is conducted locally without any uploads or modifications.

HUAWEI AppAdvisor
Gallery

2.3 Voice control

Use Voice control to issue voice commands and answer calls with voice control and offline voice broadcasting. All the work is done at the local side. The HiVoice will not connect the network.

2.4 HUAWEI Health

HUAWEI Health records and analyzes your fitness and health data to provide you with professional fitness tips and health services.

Once generated, it is up to you to decide how to use and share your fitness and health data. For example, you can decide which data to save, how the data is used, and who can access to your data. When you decide to no longer share or use these data, you can terminate the save and share of your data, as well as completely delete them from HUAWEI servers.

All your fitness and health data are encrypted before they are saved and transmitted. Whether to your cloud or phone, your data is encrypted and saved using a secure encryption algorithm. All data access will be subject to your authorization. The local data on your phone utilizes a random key. In other words, not even HUAWEI will be able to decrypt your data.

Voice control
HUAWEI Health

We have integrated EMUI with a variety of encryption and innominate privacy protection measures to securely protect the important information on your device and to provide you with necessary services and personalized experiences in the context of privacy compliance.

2.1 HUAWEI AppAdvisor

HUAWEI AppAdvisor is a feature service that will recommend premium apps to you when you use the Recommended folder on your home screen. To provide you with this service, the following device information and behavioral data will be collected and sent to the server:

• App view and click data
• Device information (Google advertising ID, device model, system language, system version, and ROM version)
• Network information (mobile country code, and mobile network code)

To calculate the number of app activations, your Google advertising ID will be shared with third parties.

If you are in Asia (excluding Mainland China), Middle East, Latin America, or Africa, your data will be stored to Singapore and Hong Kong servers. If you are in Europe, your data will be stored to a server within the EU. The collected data will only be retained for 3 months and will be deleted automatically upon expiration.

You can disable app recommendations by deselecting Recommended in the AppAdvisor and terminate the collection and upload of data by removing or uninstalling all apps in the Recommended folder.

HUAWEI AppAdvisor

2.2 Gallery

By scanning your photo information locally on your device (such as the time and location), we can analyze the aggregation preferences and create a photo album of all your wonderful moments in life.

By classifying your photos locally on your device (such as people, landscapes, cuisine, documents, and so on), we can help you better manage your images.

By indexing your photos locally on your device, we can help you quickly search for images based on their name, time of recording, notes, and location.

To ensure the security of your personal information as we provide you with these features, the entire process is conducted locally without any uploads or modifications.

Gallery

2.3 Voice control

Use Voice control to issue voice commands and answer calls with voice control and offline voice broadcasting. All the work is done at the local side. The HiVoice will not connect the network.

Voice control

2.4 HUAWEI Health

HUAWEI Health records and analyzes your fitness and health data to provide you with professional fitness tips and health services.

Once generated, it is up to you to decide how to use and share your fitness and health data. For example, you can decide which data to save, how the data is used, and who can access to your data. When you decide to no longer share or use these data, you can terminate the save and share of your data, as well as completely delete them from HUAWEI servers.

All your fitness and health data are encrypted before they are saved and transmitted. Whether to your cloud or phone, your data is encrypted and saved using a secure encryption algorithm. All data access will be subject to your authorization. The local data on your phone utilizes a random key. In other words, not even HUAWEI will be able to decrypt your data.

HUAWEI Health

3 Managing your privacy

To help you manage your privacy, we have provided you with a variety of tools and features. You can protect your device and HUAWEI ID, as well as have complete control over your personal data and location shared with other devices or apps.

3.1 Protecting your device

Lock screen password

You can enhance the security of your device with a lock screen password. Your lock screen password will be created and processed in a secure, isolated, and trusted environment. In addition, we have limited the number of password entry attempts to prevent your password from being forcibly cracked. Your lock screen password will also be used to encrypt and protect your personal data, which can effectively prevent unauthorized storage of data without a password verification.

Fingerprint

Your fingerprint bears your inherent physiological characteristics and can be used in authentication and other important occasions. For example, you can use your fingerprint to unlock the screen of your HUAWEI device.

The entire process of fingerprint image entry and pre-processing, fingerprint feature extraction, fingerprint template generation, and fingerprint authentication are all conducted in a secure, isolated, and trusted environment.

The fingerprint images will then be converted into feature templates, encrypted, and stored to a secure and isolated location that is not accessible by Android or any other apps. Your fingerprint data will maintain in the isolated zone and will not be stored to the cloud server or anywhere else on your device.

Lock screen password
Fingerprint

Find My Phone

You can log in to your Google account through Google Mobile Services or the official Google website and use a similar service as Find My Phone.

In addition, HUAWEI devices offer a Device activation lock feature. Device activation lock will automatically activate as soon as Find My Phone is enabled. If your device is lost and your stored data is forcibly cleared by an unauthorized user, Device activation lock will require your device to authenticate through your Google account in order to re-activate upon restarting. This prevents others from activating your device without your authorization.

PrivateSpace

To protect your privacy, we have provided you with a separate encrypted space that is completely isolated from your Main Space - your own PrivateSpace. The data in your PrivateSpace cannot be accessed by your Main Space. In your PrivateSpace, you can store your most important data, as well as conveniently transfer files (such as video, audio, and image files) between your PrivateSpace and Main Space.

You can also enter your PrivateSpace password or fingerprint from the lock screen for quick and easy access. There is no other way to access your PrivateSpace, so you can rest assured that your data is safe and secure from unauthorized users.

Find My Phone
PrivateSpace

Device interconnection

You can safely and conveniently connect to other devices on the same HUAWEI ID, as well as share files or mobile hotspots through Bluetooth, Wi-Fi, HUAWEI Share, and other connections. HUAWEI can verify whether different devices logged in to the same HUAWEI ID are trusted devices and ensure the data security.

When HUAWEI devices logged in to the same HUAWEI ID interconnects, a trusted public key authentication protocol is used to authenticate and ensure the validity of the device. To ensure data security, data transfers between devices will be encrypted with a key negotiated by both parties.

One-touch Internet access

3.2 Protecting your HUAWEI ID

HUAWEI ID

Your HUAWEI ID is used to access all available HUAWEI services. You can log in to your HUAWEI ID to access AppGallery, HUAWEI Video, HUAWEI Music, and much more. It is very important to protect your HUAWEI ID and to prevent unauthorized users from accessing your account. To accomplish this, HUAWEI requires the users to create strong and uncommonly-used passwords that are at least eight characters in length, containing both uppercase and lowercase letters and numbers. Based on this rule, users can create passwords that are more secure by adding more characters and punctuations with a maximum limit of up to 32 characters.

Two-factor authentication

Two-factor authentication is an extra layer of account protection and the best way to keep your HUAWEI ID secure.

With this extra layer of account protection, your HUAWEI ID can only be accessed through your trusted devices. When you log in to a new device with your HUAWEI ID, you will be required to enter your password and a security verification code. Completing the verification indicates that you trust this device. For example, if you already own a HUAWEI M2, and you attempt to log in to your newly purchased HUAWEI P10 with your HUAWEI ID, you will be prompted to enter your password and the security verification code that appears on your HUAWEI M2. This authentication mechanism significantly enhances the security of your HUAWEI ID and the use of HUAWEI ID services (such as HUAWEI My Cloud, AppGallery, and more).

HUAWEI ID
Two-factor authentication

3.3 Managing your shared data

HUAWEI My Cloud

By enabling or disabling corresponding data options, you can control how backup data is synced between your device and HUAWEI My Cloud account.

All synced and backup data in your HUAWEI My Cloud will be encrypted during the transmission process, as well as when being stored to HUAWEI servers.

Encrypted data include: Photos, videos, recordings, calendars, contacts, browser bookmarks, memo notes, Wi-Fi settings, SMS, calling history, harassment interception settings, cloud favorites, cloud backup data, and Find My Phone.

In HUAWEI My Cloud sharing, the participant's identity is only available to those who have been invited and accepted the private sharing. The names of the files you share and the names associated with your HUAWEI My Cloud account are provided only to those who are authorized to access to the shared link.

Permission management

For the apps installed on your device, you can control the permissions applicable and allow or deny a permission requested by a certain app. For example, if an app is requesting to access your photos, contacts, SMS, location, or other information, you can deny this request and prohibit it from accessing such information. Without your authorization, an app will not be able to access the protected resources and data on your device.

HUAWEI My Cloud
Permission management

Location services

Location services determines your location through GPS, Bluetooth, Wi-Fi hotspots, base stations, and other resources to provide you with better services. However, this feature is disabled by default. When you enable location services, navigation guides and local weather information can be provided to you with precise accuracy based on your location. In addition, any app that attempts to access your targeting data would require obtaining your authorization in advance. When not needed, you can disable location services at any time.

Location services

To help you manage your privacy, we have provided you with a variety of tools and features. You can protect your device and HUAWEI ID, as well as have complete control over your personal data and location shared with other devices or apps.

3.1 Protecting your device

Lock screen password

You can enhance the security of your device with a lock screen password. Your lock screen password will be created and processed in a secure, isolated, and trusted environment. In addition, we have limited the number of password entry attempts to prevent your password from being forcibly cracked. Your lock screen password will also be used to encrypt and protect your personal data, which can effectively prevent unauthorized storage of data without a password verification.

Lock screen password

Fingerprint

Your fingerprint bears your inherent physiological characteristics and can be used in authentication and other important occasions. For example, you can use your fingerprint to unlock the screen of your HUAWEI device.

The entire process of fingerprint image entry and pre-processing, fingerprint feature extraction, fingerprint template generation, and fingerprint authentication are all conducted in a secure, isolated, and trusted environment.

The fingerprint images will then be converted into feature templates, encrypted, and stored to a secure and isolated location that is not accessible by Android or any other apps. Your fingerprint data will maintain in the isolated zone and will not be stored to the cloud server or anywhere else on your device.

Fingerprint

Find My Phone

You can log in to your Google account through Google Mobile Services or the official Google website and use a similar service as Find My Phone.

In addition, HUAWEI devices offer a Device activation lock feature. Device activation lock will automatically activate as soon as Find My Phone is enabled. If your device is lost and your stored data is forcibly cleared by an unauthorized user, Device activation lock will require your device to authenticate through your Google account in order to re-activate upon restarting. This prevents others from activating your device without your authorization.

Find My Phone

PrivateSpace

To protect your privacy, we have provided you with a separate encrypted space that is completely isolated from your Main Space - your own PrivateSpace. The data in your PrivateSpace cannot be accessed by your Main Space. In your PrivateSpace, you can store your most important data, as well as conveniently transfer files (such as video, audio, and image files) between your PrivateSpace and Main Space.

You can also enter your PrivateSpace password or fingerprint from the lock screen for quick and easy access. There is no other way to access your PrivateSpace, so you can rest assured that your data is safe and secure from unauthorized users.

PrivateSpace

Device interconnection

You can safely and conveniently connect to other devices on the same HUAWEI ID, as well as share files or mobile hotspots through Bluetooth, Wi-Fi, HUAWEI Share, and other connections. HUAWEI can verify whether different devices logged in to the same HUAWEI ID are trusted devices and ensure the data security.

When HUAWEI devices logged in to the same HUAWEI ID interconnects, a trusted public key authentication protocol is used to authenticate and ensure the validity of the device. To ensure data security, data transfers between devices will be encrypted with a key negotiated by both parties.

One-touch Internet access

3.2 Protecting your HUAWEI ID

HUAWEI ID

Your HUAWEI ID is used to access all available HUAWEI services. You can log in to your HUAWEI ID to access AppGallery, HUAWEI Video, HUAWEI Music, and much more. It is very important to protect your HUAWEI ID and to prevent unauthorized users from accessing your account. To accomplish this, HUAWEI requires the users to create strong and uncommonly-used passwords that are at least eight characters in length, containing both uppercase and lowercase letters and numbers. Based on this rule, users can create passwords that are more secure by adding more characters and punctuations with a maximum limit of up to 32 characters.

HUAWEI ID

Two-factor authentication

Two-factor authentication is an extra layer of account protection and the best way to keep your HUAWEI ID secure.

With this extra layer of account protection, your HUAWEI ID can only be accessed through your trusted devices. When you log in to a new device with your HUAWEI ID, you will be required to enter your password and a security verification code. Completing the verification indicates that you trust this device. For example, if you already own a HUAWEI M2, and you attempt to log in to your newly purchased HUAWEI P10 with your HUAWEI ID, you will be prompted to enter your password and the security verification code that appears on your HUAWEI M2. This authentication mechanism significantly enhances the security of your HUAWEI ID and the use of HUAWEI ID services (such as HUAWEI My Cloud, AppGallery, and more).

Two-factor authentication

3.3 Managing your shared data

HUAWEI My Cloud

By enabling or disabling corresponding data options, you can control how backup data is synced between your device and HUAWEI My Cloud account.

All synced and backup data in your HUAWEI My Cloud will be encrypted during the transmission process, as well as when being stored to HUAWEI servers.

Encrypted data include: Photos, videos, recordings, calendars, contacts, browser bookmarks, memo notes, Wi-Fi settings, SMS, calling history, harassment interception settings, cloud favorites, cloud backup data, and Find My Phone.

In HUAWEI My Cloud sharing, the participant's identity is only available to those who have been invited and accepted the private sharing. The names of the files you share and the names associated with your HUAWEI My Cloud account are provided only to those who are authorized to access to the shared link.

HUAWEI My Cloud

Permission management

For the apps installed on your device, you can control the permissions applicable and allow or deny a permission requested by a certain app. For example, if an app is requesting to access your photos, contacts, SMS, location, or other information, you can deny this request and prohibit it from accessing such information. Without your authorization, an app will not be able to access the protected resources and data on your device.

Permission management

Location services

Location services determines your location through GPS, Bluetooth, Wi-Fi hotspots, base stations, and other resources to provide you with better services. However, this feature is disabled by default. When you enable location services, navigation guides and local weather information can be provided to you with precise accuracy based on your location. In addition, any app that attempts to access your targeting data would require obtaining your authorization in advance. When not needed, you can disable location services at any time.

Location services

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