Can't find saved contacts on my HUAWEI phone/tablet
Applicable products: Tablet,Smartphone
Applicable products:
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Can't find saved contacts on my HUAWEI phone/tablet

To resolve this issue, perform the following steps:

1. Enable All contacts

If All contacts is disabled, you might not be able to find your contacts. Enable All contacts, and try again.

Open Contacts, touch , go to Settings > Display preferences, and enable All contacts.

2. Log in to your HUAWEI ID again

Your contacts may have been saved in your HUAWEI ID and you have chosen to delete them from the current device when logging out of your HUAWEI ID. Log in to your HUAWEI ID again to retrieve your contacts from the cloud.

3. Restore deleted contacts

For details, please refer to How to restore deleted contacts on my phone .

4. Switch user accounts

If you can't find your contacts due to having switched between MainSpace and PrivateSpace, or having accessed your device as a sub-user, you can access the corresponding space to view the contacts.

To access PrivateSpace, go to Settings > Privacy >PrivateSpace, and touch Log in.

To access the device as a sub-user, go to Settings > Users & accounts > Current user: , and touch the account that you wish to log in to.

5. If the issue remains unresolved

If you have backed up contacts before, it is recommended that you restore the contacts that have been backed up. If not, try adding the contacts again and enabling contacts sync in Cloud Backup or Cloud.

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