Some app icons are missing from my HUAWEI phone/tablet's home screen

Applicable products: Tablet,Smartphone
Applicable products:
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Some app icons are missing from my HUAWEI phone/tablet's home screen

Swipe down from the middle of the screen and search for the app in question in the search box.

If the app is found, touch it in the search result to see its location. If the app can't be found, it does not exist.

If the app can be found

  1. Drawer is in use

    Open Settings, enter Home screen style in the search box, and check whether Drawer is set. It is recommended that you switch to Standard and try again.

  2. Simple mode is in use

    For HarmonyOS 4.X and earlier versions, open Settings, touch Exit Simple mode, and try to find the icon.

  3. Switch to a different theme

    Open Themes, touch Me, select one of the Preset themes, touch Apply, and then try to find the app again.

If the app can't be found

  1. If you have logged in to a sub-user account, Guest account, or PrivateSpace

    Some apps and settings in the MainSpace are not displayed when using a sub-user or Guest account, or accessing PrivateSpace. Switch to the MainSpace to view them. If you are not sure whether you are in the MainSpace, restart your phone/tablet. It will automatically access the MainSpace after being restarted.

  2. If your device is in Safe mode

    Under Safe mode mode, only basic functions and pre-installed apps are available. If a Safe mode watermark is displayed in the lower left corner of the screen, your phone or tablet is in Safe mode. To exit Safe mode, restart your phone/tablet.

  3. If the issue occurs with a specific app:
    1. Preset apps

      Troubleshoot the issue by referring to Pre-installed system apps on my HUAWEI phone/tablet fail to be restored after being uninstalled.

      Apps pre-installed on your device, such as Screen recording and Flashlight, do not have home screen icons. Swipe down from the upper right corner of the screen to display the shortcut switch panel to use them.

    2. Third-party apps: Download and install the app from AppGallery again.

If the issue persists or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.

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