FAQs list and articles for Usage Tips

PORSCHE DESIGN and HUAWEI set a new standard in mobile

How to use the basic camera features

How to record videos in super slow motion

Control your home appliances with the Mate 20 series IR sensor

Turn your Huawei Mate 20 series device into an universal remote control. Thanks to its inbedded Infrared sensor, you can use your phone to control a large variety of household appliances.

Ota Update Failure

Before downloading an update package, make sure there is enough space on the phone's internal storage.

Why does the phone get stuck on the update screen?

Wide Angles

Huawei worked hard with Leica to give you the best photographic experience possible.

What is an OTA update

A software update is a free download of an operating system or a software suite that provides enhancements.

How to take extreme close up pictures

Mate 20 series features an ultra wide-angle lens instead of a monochrome one. The new lens allows you to take extreme close-up shots from a very short distance

How to use the camera to take panoramic selfies?

Take full advantage of the powerful front facing camera of the Mate 20 series.Never lose an important landmark even when taking a selfie. Use the Panorama mode to capture wide-angle amazing photos.

Why can't I download the update on my phone

Have you tried the new HiTouch assistant?

Smart Power-Saving Management for a longer battery life

Everybody hates when the phone runs out of power. You can use Smart power-saving management to extend the battery life of your device and enjoy it to the fullest.

Unlock your Mate 20 PRO & Mate 20 RS with the new in-screen fingerprint sensor

Manage your phone usage habits with Digital Balance

Transform your toy into a 3D model ?

Tips on using Camera Pro mode

You want to get the most out of your phone's camera? Try using the Pro mode to take unique and personalized photos like a true professional

In Which Order

We figured you would like to know in which order are the updates distributed.

Have you tried the new Dark Interface from EMUI 9

Mate 20 Pro, Mate 20 RS and Mate 20 X feature large capacity batteries, giving you an excellent autonomy. But you can try to extend your battery's life even more with the new EMUI 9 Dark Interface.

Have you tried the new Desktop mode

How to use AI Cinema modes

Thanks to Kirin 980's real-time object recognition capabilities and customized NPUs, the Mate 20 series features an AI Cinema mode.

Have fun with the Master Ai scene recognition feature

Thanks to its Dual-NPU, the Mate 20 series features an advanced Master AI scene recognition function. It can identify scenes and object in real-time and adjust the colours accordingly to give you vivid, professional photos.

Express your feelings with 3D Qmojis

Use the new Mate 20 series to express your feelings with amusing 3D Live Qmojis, which recognize and imitate your facial expressions, movements and even your voice.