| The step count increases/decreases when the time zone changes |
Problem
The step count becomes inaccurate when the time zone changes.
Cause
The step count is measured on a daily basis, and the Huawei Health app reports the current day's step count in real time. The midnight (00:00) step count reset takes place at different times depending on the time zone, so when the time zone changes, the first and last reported times change as well, causing the step count to become inaccurate.
Solution
Please do not be concerned. The Huawei Health app will adjust to the time zone and start counting steps normally the following day.
The current day's step count is calculated as follows:
If the phone has not been restarted during the day: Step count = The final step count reported for that day (for example, reported at 23:59) – The first step count reported for that day (for example, reported at 00:00)
If the phone has been restarted during the day: Step count = Step count before the phone was restarted + Step count after the phone was restarted