Noise canceling mode or Awareness mode feels different in my left and right FreeBuds earphones
| Noise canceling mode or Awareness mode feels different in my left and right FreeBuds earphones |
If you feel that noise reduction in the left and right earphones is inconsistent after you enable Noise canceling mode or Awareness mode, perform the following steps to troubleshoot.
Replace the ear tips and adjust the wearing position
If the earphones use ear tips, choose a suitable size of ear tips and adjust their position when wearing them to ensure that they are in close contact with the ear canal.
- When adjusting the position of the FreeBuds Studio, ensure that the ear caps closely fit your head and the side of your face and cover your ears tightly.
- You can adjust the noise reduction level of the FreeBuds 3 to the optimal level using the AI Life app. For details, see How to enable or disable the active noise cancellation feature.
Check the sound openings of the earphones
Check the sound holes, air vents, and microphone holes on your earphones and remove any foreign objects.
Restore the earphones to their factory settings
Press and hold the Function button for more than 10 seconds until the indicator flashes to restore the earphones to their factory settings. Then pair with the earphones again.
If the issue persists, take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.