HUAWEI AI Life prompts an internal error of the laser printer

Problem

The user touches Devices in the HUAWEI AI Life app and finds that Printer internal error is displayed.

Solution

1. In the following table, click the error code that is the same as that on the printer's panel to go to the corresponding solution.
   

   No.	Error Code (Click one to view its solution)	Description
   1	7F	Toner exhaustion
   2	bA/bb/bC/bd/bE/bF/C0	Paper jam or paper feed error
   3	C1	Top/Front/Rear cover open
   4	C2	PDL memory shortage
   5	C3	Out of paper
   6	C5	No drum unit
   7	C8	Printer overheated
   8	CC	Drum life over
   9	Cd/CE/CF/d1	Abnormal laser module
   10	d2	High-voltage power supply unit error
   11	d4	Main motor error
   12	d5	Fan error
   13	d6/d7/d8/d9/dA/db	Fuser detection error
   14	E2	Scanning unit memory insufficient
   15	E5	Scanning unit motor error
   16	EA	Touch panel error
   17	EE	Software error. Safe mode enabled.
   18	EF	DMA error

If the issue persists

If the issue persists, feel free to contact Huawei after-sales personnel for assistance.